Vp, Gtm Operational Excellence

Ceridian is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our brand promise – Makes Work Life Better™ – is the commitment we make to our employees, our customers and their employees, our partners, and to the communities we operate in around the world. As the pace of change accelerates, our modern technologies help our customers adapt, evolve, and win in today’s borderless, flexible, and skills-based work world.

Dayforce is Ceridian’s award-winning cloud HCM platform. Its single solution, single database, and single continuous calculation engine helps customers achieve increased efficiencies, productivity, and best-in-class compliance. Dayforce is the people platform for the global workforce.

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in the United States or Canada

About The Opportunity

The Vice President, Go to Market & Operations Excellence – Customer & Revenue Operations, will serve as the global leader, setting the strategy, operating model and execution of the GTM organization. In close partnership with the Global Business Operations team, this individual well work to define the territory design principals and alignment of territory to product/bundle offering and will support sales organization transformation activities in pursuit of the go-to-market strategy feel free to reach out to your HRBP for assistance.

What You’ll Get To Do

• Shape the global market segmentation framework that defines how we go-to-market
• Present insights and recommendations to senior leadership and drive the "follow-through" of those recommendations to ensure smooth execution with a diverse array of cross-functional partners
• Conduct an in-depth analysis of our business and develop a deep understanding of key value drivers to identify growth opportunities. Develop key insights for executive-level presentations and drive critical business decisions
• Create the GTM operational planning document that highlights our key sale motions, key segments, priorities, quota menu, and territory density ranges.
• Update and expand the revenue excellence model and ensure execution and roll-out thereof to the field.
• Develop optimized organizational structure and design models for GTM execution.
• Work closely with regional leaders to define sales strategy and direction for the year
• Establish and execute communication strategy to inform and drive alignment with other Ceridian functions to the annual plan
• Drive insights generation from key industry and customer trends provide insight to the organization
• Partner closely with the compensation coe team to ensure we have the right coverage and aligned comp plans in alignment with corporate strategy objectives.
• Support sales organization transformation activities in pursuit of the go-to-market strategy
• Drive fiscal planning and execution, including recommending organizational structure, financial goal setting, quota setting, and market segmentation
• Partner with the CRO & COO to create business strategies and build business cases for potential investments
• Create the Operations Excellence Model and framework for sales, services and post operations. This will become the guidebook/playbook for the organization that highlights the process, tools and technology used for in the supply chain of selling motion.

What’s In It For You

• Oversee development of strategic and business cases working with cross-functional teams outlining business opportunity, rationale, and operational plans to grow the region
• Continuously define and refine the key sales processes that can be consistently operationalized globally and create a clear execution plan that allows the company to exceed business targets and scale
• Own and drive the development of go-to-market plan for each region; partner with leaders to create business strategies and build business cases for potential investments (e.g., country business plans)
• Support the Global Leadership in developing key presentations for internal and external audiences, including Board and analyst meetings
• Provide leadership for the day-to-day operations of Global GTM to execute the charter, achieve key performance indicators while maintaining alignment on the company’s longer-term strategic goals
• Support the development of strategies for the partners and alliances channels
• Work with the Global Business Operations team to establish the operational GTM framework ensuring clear guidelines are put in place across territory and quota allocation and management.

Skills And Experience We Value

• Strong communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing, comfort in business and technical discussions
• Experience working on large strategic initiatives from framing the problem, conducting research / analysis, building business and operational plans, and driving execution through to success; ability to multitask
• Self-starter who enjoys working in a fast-paced, collaborative, and innovative high-growth environment
• Software industry domain expertise, and the ability to understand complex technology problems is a plus
• Ability to work effectively in an unstructured environment requiring new perspectives and creative approaches. Able to see the big picture while also being hands-on and in the details
• Strong operational and process orientation with a proven track record of process improvement
• Innovative mindset that demonstrates a high level of imagination and creativity to solve complex organization and process issues
• Proven experience leading and building global teams
• Strong business acumen and analytical, troubleshooting, problem-solving, and project management skills
• Must have experience working on go-to-market or sales related strategic and operational topics; 10+ years of experience in a senior sales strategy & operations role, or similar. Prior experience with a fast-growth tech company highly preferred
• Ability to collaborate and effectively lead cross-functional teams charged with launching new programs and complex initiatives.

Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.

About The Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

The range provided is in United States Dollars.

Fraudulent Recruiting

Beware of fraudulent recruiting activity! If you are contacted by a Ceridian Recruiter or other Ceridian employee, you will be provided with an @ceridian.com email. If you are contacted by someone who uses any other email domain, despite their use of our company logo or company name in their social media handle/profile, the contact could be fraudulent. Please also note, Ceridian will not request or send money and/or a check at any time during the recruiting or hiring process, ask you to order any equipment or supplies, or ask for any sensitive personal data, such as National ID numbers, via email or phone. Sensitive personal data is only collected post-hire, via new hire forms directly in Dayforce. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Ceridian employee, please refer to our fraudulent recruiting statement found here: https://www.ceridian.com/company/corporate/be-aware-recruiting-fraud.

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