Vice President Of Organizational Development - Remote

What is Aspirion?
Aspirion Health Resources is an industry-leading provider of complex claims management services. We specialize in Motor Vehicle Accidents, Worker’s Compensation, Veterans Administration and Tricare, Complex Denials, Aged AR, Out-of-State Medicaid, and Eligibility and Enrollment Services. Our employees work in an environment that is both challenging and rewarding. We ask a lot out of our team members and in return we offer flexibility, autonomy, and endless opportunities for advancement. As we are committed to growth within the complex claims industry, we offer the same growth to our employees.
What do we need?
The Vice President of Organizational Development is responsible for leading the learning and development as well as quality assurance teams at Aspirion. This role is responsible for the design and development of high impact learning and development and quality assurance programs, as well as establishing and leading organization-wide development practices, models, and strategies to help Aspirion achieve its growth goals. This role reports to the Senior Vice President of Human Resources.
What will you provide?

• Consistently demonstrates Aspirion’s Mission, Vision and Core Values
• Ensure the alignment of the L&D and QA teams for cohesive onboarding of new employees
• Act as a dynamic leader to cultivate a supporting and engaging team culture
• Create, implement, and oversee a comprehensive, scalable QA program, which is designed to ensure and enhance continuous quality of service consistent with established standards and regulations
• Plans, develops and provides a variety of programming using various methods including classroom training, e-learning, seminars and on-the-job training
• Lead and develop high performing L&D and QA teams to drive the best in class strategies and build out effective methodologies and tools
• Define and implement strategic approaches to grow quality and efficiencies within the QA department
• Provide scalable relevant learning and development (L&D) and quality assurance (QA) approaches that strategically align to our business goals and mission
• Ensure all aspects of design and delivery are connected, high-impact, and meet the needs of a diverse range of users in a hybrid of work environments
• Perform other related duties as required
• Provides expertise, and guidance in design, content development and delivery processes to ensure the highest quality content, and that the training and corresponding materials are integrated and maintained
• Evaluate data and analyzes the effectiveness of programming, identifies trends in quality metrics and partners with operations and L&D teams to develop solutions for gaps
• Manage, plan, coordinate and direct the QA program and team members
• Partner and maintain strong relationships with leaders across the company to ensure alignment of their department needs and the L&D roadmap
• Responsible for creating, implementing, and overseeing comprehensive L&D programs, to include onboarding, employee development, leadership development and technical training, to ensure employees are equipped with the skills and knowledge necessary to provide exceptional service to our clients
• Drive key quality objectives for the organization
• Manage the usage and efficiency of our Learning Management and Quality Assurance Systems, providing data to support the establishment and attainment of KPIs
• Monitor and evaluate the effectiveness of the QA program on a regular basis with a mindset of change management and continuous improvement

Requirements

• Strong writing and story-telling skills, including a deft ability to communicate outcomes
• Demonstrate alignment to our company's values, along with the capability to hire, lead, develop, and motivate a team
• Ability to work in and manage ambiguity, including dealing effectively with issues that do not always have a process, system, or solution in place
• Proven experience with curriculum development and delivery methodologies and best practices.
• Excellent communication and senior leader engagement experience.
• In-depth understanding of best practices in learning strategy development and execution.
• Ability to work within a fast-paced, hybrid, evolving work environment
• Proven ability to use a consultative approach and persuasive communication with stakeholders.
• Ability to prioritize initiatives based on the evolving L&D and QA needs of the company, making consistently strategic recommendations to company leadership

Education And Experience

• Bachelor’s degree in education or related field plus
• Experience with designing and developing a world-class learning and development team within a growing organization required
• A minimum of 10 years experience and/or combination of education and experience required

Benefits
At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries and incentives.
AAP/EEO Statement
Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.