Don't worry, we can still help! Below, please find related information to help you with your job search.
- Veterinary Hospital Office Manager
- Veterinary Hospital Manager
- Veterinary Hospital Receptionist
- Veterinary Hospital For Sale
- Manager Hospital Operations
- Hospital Veterinary Manager
- Veterinary Operations Manager
- Veterinary Hospital Operations Manager
- Hospital Operations Manager
- Hospital Veterinary Assistant
Veterinary Hospital Operations Manager
Company | Hill Country Animal Hospital |
Address | , Austin |
Employment type | |
Salary | |
Expires | 2023-09-10 |
Posted at | 9 months ago |
Hill Country Animal Hospital Hospital is looking for a Hospital Manager to join our team!
Our Hospital & Pet Lodge Facility
Our facility is fully equipped to meet the varied healthcare needs of your pets. We offer complete wellness care founded on the principle that preventive care is the best means to protect the well-being of your pet while minimizing the lifetime cost of care. This includes routine physical exams, laboratory work, nutritional counseling, specialized care for senior-aged pets, appropriate vaccines, lost pet microchip ID, and a variety of other services.
Should your pet require medical or surgical care, the expertise of our doctors is enhanced by advanced diagnostic imaging equipment, in-house medical testing capabilities, a modern surgical suite, and a wide range of veterinary specialty resources.
Job Summary
The Hospital Manager is a leader and an integral member of the veterinary hospital management team. The Hospital Manager partners with the Managing Veterinarian to provide a smooth and profitable operation by driving revenue and managing costs while creating a hospital culture based on high-quality patient care and exceptional customer service. Responsibilities include managing, planning, and coordinating the overall operations of the hospital, and cultivating a supportive and collaborative team environment. Given the management responsibilities and the face-to-face interaction with clients and employees, on-site attendance is considered an essential job function of this position.
Job Duties and Responsibilities
Leadership and Planning
- Creates the hospital schedule and manages labor costs to budget.
- Establishes goals for the practice and staff.
- Acts as a champion for change and identifies, documents, shares, and promotes best practices.
- Participates in the planning and budget maintenance process.
Operations
- Develops and implements hospital policy, including DEA/Controlled Substances and OSHA compliance.
- Monitors computer systems and works with HelpDesk to resolve technical systems/equipment issues.
- Performs quality checks and reviews of client files.
- Oversees employee benefits program and hospital insurance plans.
People Management
- Manages staff, including grooming and boarding staff if applicable.
- Partners with the Managing Veterinarian to address staffing needs including hiring, training, reviewing, and disciplining of staff.
- Implements performance-based incentive and rewards and recognition programs.
- Tracks and maintains current licensure for all DVMs.
Client Service
- Drives client visits through strategic client communication and local marketing efforts (i.e. Community).
- Resolves client issues and escalations, and oversees client follow-up communication.
- Demonstrates and reinforces the highest level of client service
Financial
- Manages hospital inventory and controls facility and administrative costs.
- Manages accounts receivable and cash on hand, including performing invoice audit reviews.
- Performs other duties essential to the performance of the hospital as assigned.
- Ensures payroll is accurately completed and submitted for all hospital staff.
Qualifications:
- 3-5 years of experience in a manager role, including customer service experience.
- Experience in a hospital setting in positions of increased responsibility is a plus.
- Bachelor’s degree in business or related degree is preferred.
Knowledge and/or experience in the following areas:
- Manage time and tasks appropriately and remain flexible with assigned duties.
- Customer service strategies and effective marketing techniques.
- Oral and written communication skills.
- Problem-solving and resolution management skills.
- Supervisory and leadership experience.
- Conduct performance appraisals.
- Reporting and data analysis.
- Multi-functional operations including budget and labor management.
- Staff management including: coaching, developing, and motivating staff.
- HR policies and protocol development.
- Delegate responsibility and achieve results with hospital team members.
- Model a professional and courteous manner with staff and clients.
- Make decisions confidently and effectively.
- Interpersonal skills with staff and clients, and works well in a team environment.
- Basic computer skills i.e. Microsoft Office suite (Previous practice management software knowledge preferred).
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago