Ux Designer - Digital Ecommerce

UX Designer

#Remote

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. What will you make today?

Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

In this position...

As our UX Designer, you have the desire to tackle exciting and meaty customer problems. Whether it’s using design thinking techniques to drive ideation and alignment or bringing a paper prototype to your user for a quick experiment, you can identify and implement the right steps towards solving a problem. You recognize the value of well-crafted design along with inventiveness and play in building great products within a business environment. You also have a passion for good interaction and visual design, you can craft end-to-end experiences to innovative retail strategies; balancing user needs with business strategy and ultimately creating delight for your customers. You love to work hand in hand with your users to build a more effective and efficient experience for them. You might not consider yourself a researcher, but you have solid awareness of research standard processes and know that research is the foundation towards good design. You can also use evaluative approaches to iteratively improve your products.

What You'll Do...

• Thinks deeply about the user experience balanced with business goals to advise their designs.
• Engage and encourage the product organization about our customers' experiences through powerful story-telling with the human-centered design process, research insights, and customer journeys.
• Analyze customer behaviors, identify opportunities to solve problems, and create cohesive, best-in-class experiences to our most challenging and high impact areas.
• Responsibly and effectively advocate for the customer in a corporate environment; fostering a shared understanding of the customer centric intersection between design, technology and business.
• Collaborate with the product team (Product Designers, Project Manager, Software Engineers) through the user-centered design process with collaborative workshops for discovery and ideation.
• Designs lean, iterative, and development-ready solutions that can scale for the future, but understands the technology constraints of the now.
• Create frameworks, conceptual diagrams, user flows, wireframes, detailed visual mockups, and prototypes to communicate high-level design strategies.
• Present to business, design, and executive-level leadership and support your design rationale using quantitative data and site metrics, customer feedback, and usability findings.
• Contribute to the architecture of near and long term user experience visions for features and product lines across applicable devices and locales.

You'll have...

• 5+ years of UX experience in an Enterprise, ecommerce, or online mobile retail environment
• 5+ years of experience working with agile software development teams and design software such as Sketch, Figma, and Adobe Creative Suite
• Bachelor’s Degree in UX/Interaction/Product Designer/Visual Design working across a breadth of digital media or a combination of education and equivalent experience
• Portfolio of work demonstrating ability to create customer experiences across a range of touch-points as well as proficiency in UI and interaction design with case studies

Even better, you may have...

• Experience designing e-commerce experiences; bonus points in designing for global markets!
• Ability to create interactive experiences with prototyping software or by hand.
• Expert visual design acumen demonstrated through owning product design end-to-end.
• Master’s degree in UX/Interaction/Product Designer/Visual Design working across a breadth of digital media or a combination of education and equivalent experience
• Desire to thrive in a fast-moving environment!
• Experience conducting discovery and user validation interviews
• Experience crafting full-service consumer and business applications
• Understanding of modern front-end technologies and frameworks
• Exposure to paired programming and Agile/Lean methodologies

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Paid time off and the option to purchase additional vacation time.
• Immediate medical, dental, and prescription drug coverage
• Established and active employee resource groups
• Tuition assistance
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Vehicle discount program for employees and family members, and management leases
• Paid time off for individual and team community service
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more

For a detailed look at our benefits, click here:

https://clicktime.symantec.com/15uBY3HwU454Y68g8J89v?h=T6zH9GHBWdKlwsH8xf2LhyrQUuYW65LCx2zApW7uWu0=&u=https://fordcareers.co/GSR-HTHD

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

At Ford, the health and safety of our employees is our top priority. Vaccination has been proven to play a critical role in combating COVID-19. As a result, Ford has made the decision to require U.S. salaried employees to be fully vaccinated against COVID-19, unless employees require an accommodation for religious or medical reasons. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination or an approved medical or religious exemption.