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Treasury Management Implementation Specialist
Company | Umpqua Bank |
Address | Washington, United States |
Employment type | FULL_TIME |
Salary | |
Category | Banking |
Expires | 2023-09-01 |
Posted at | 9 months ago |
Description
- Responsible for sending out customer notifications and welcome emails for new and existing products and services. Handles and issues tokens for customers using business online banking.
- Coordinates with other departments in the bank and third-party vendors to ensure products and services are implemented within agreed upon service level agreement.
- Implements all new, modification and cancelations of TM products and services including complex products that are technical in nature. Completes business customer’s self-enrollments through business online banking.
- Responsible for reviewing all requests submitted to implementation for accuracy and includes all pertinent information needed to complete the request in accordance to treasury management policy and procedures.
- Responsible for ensuring all Treasury Management agreements and terms and conditions are complete before products and services are implemented. Adherence to account analysis guidelines when implementing products and services.
- Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations that apply to your position.
- Monitors and balances on a general ledger account on a daily basis for third party services, including lockbox, special depository, and merchant services.
- Demonstrate compliance with all bank regulations that apply to your position and keep up to date on regulation changes.
- Perform daily and monthly processing of sweep products, including wiring federate funds. Ensures applicable balances are maintained for repurchase agreement sweeps..
- May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
- Monitor remote deposit customers who exceed their daily depositing limit and obtain necessary approvals.
- Possess strong customer service, interpersonal, and organizational skills.
- Knowledge of treasury management and banking products and services.
- Knowledge of general business practices as pertain to accounting and financial, including the balancing of general ledgers.
- Possess excellent written and verbal communication skills.
- S. Diploma/GED
- Bachelor's Degree in business, finance, or related discipline.
- Proficient in Microsoft applications and industry specific software.
- 4-7 years banking experience working in Stores or other customer contact position.
- Ability to process multiple simultaneous requests requiring strong coordination and follow-up skills.
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