Travel Planning Support Jobs

Position Overview

Indagare is seeking a Travel Planning Support representative to join our team to service our Quick Desk, providing quick turnaround on hotel bookings and concierge services, as well as weekend coverage for our Bookings team. Reporting to our Operations Manager, this position will be one of two members on the Travel Planning Support team, overlapping weekends and weekdays.

What You’ll Do

• Establish strong relationships with travel partners and destination experts
• You must be able to work weekends (Saturday and Sunday), as well as three weekdays.
• Help troubleshoot weekend urgencies and emergencies with the support of the trip designing teams who own the client accounts.
• Corresponding by phone and/or email with hotels and other suppliers to check rates and availability
• Take on projects for the Bookings Leadership Team (and other managers as needed).
• This position is currently remote and can be based anywhere in the United States.
• Expand your knowledge of the travel industry and destinations via Indagare training to grow into a Trip Designer or Operations Lead role
• Capturing all communications and travel plans and communicating it to the Trip Designers who own the client accounts
• Support the Trip Designers by ensuring all-important details are gathered to put together a trip itinerary. This includes:
• Making and confirming reservations and services
• Creating and editing detailed trip itineraries
• Service the company’s Quick Desk, confirming last-minute hotel reservations and concierge arrangements for our members and sending them confirmations.

What You’ll Bring

• Strong organizational skills with demonstrated ability to meet key milestones on time and with quality
• 1+ years of full-time professional experience preferred
• A natural ability to deliver excellent customer service in line with our hospitality ethos
• Slack, Salesforce and Zoom experience preferred.
• Ability to adjust to changing priorities and handle multiple assignments at once in a fast-paced, dynamic environment
• Ability to work independently
• A passion for travel planning and a strong desire to grow into a travel specialist
• Technical skills to get the job done. This includes being proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Suite (Google Docs, Google Sheets).
• Excellent attention to detail and follow-through
• Positive and collaborative attitude
• Bachelor’s degree

About Indagare

Indagare is a luxury, membership-based travel company with robust online editorial content and a boutique, in-house travel agency. We are a dynamic, entrepreneurial, high-performance company and have been named to the Inc. 5000 list of the fastest growing private companies in the U.S. Our mission at Indagare is to inspire and empower people to change their lives through travel.

Why You Should Join

The Indagare team is the heart and soul of our company. We are committed to a culture that values a generosity of spirit and believes deeply in the power of being kind: to ourselves, our colleagues, our suppliers and our clients. We believe that travel broadens the mind and enriches the soul.

At Indagare, we care about our team members. That’s why, as part of our total rewards package, we offer competitive compensation and a comprehensive benefits package. Our benefits offerings include medical, dental, and vision coverage, Flexible Spending Accounts, life insurance and disability coverage, commuter benefits, a retirement-savings plan, and paid time off (unlimited vacation, holidays, and sick days).

Indagare Travel is an equal opportunity employer. This means we affirmatively prohibit discrimination and harassment of any type and we ensure that equal employment opportunities are afforded to all applicants and employees alike without regard to race, color, religion, sex (including pregnancy), gender, national origin, sexual orientation, domestic partnership status/civil union status, marital status, age, disability, genetic information, veteran status, lawful use of any product when not at work, observance of Sabbath, political activities, domestic violence victim status, criminal accusation, use of service dog or any other protected class.

Indagare Travel is committed to conforming to not just the letter but also the spirit of all applicable laws and regulations regarding equal employment for all. Our policy of equal employment opportunity and anti-discrimination applies to all aspects of the relationship between Indagare Travel, and its applicants and employees.