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Travel Consultant Servicing Multinational Banking Corporation
Company | American Express Global Business Travel |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Travel Arrangements,Events Services,Hospitality |
Expires | 2023-10-14 |
Posted at | 7 months ago |
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
- Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
- Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
- Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
- Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided
- Use positive telephone service techniques and act on special customer requests
- Advise and arrange travel for corporate business customers (both individuals and groups)
- Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
- Professional communication (written and verbal)
- Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo)
- Resolving customer issues quickly and independently / with supplier
- Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
- Passion for excellence in client service, including proactive anticipation of needs
- Teamwork and openness to feedback
- Attention to detail
- Act with integrity, and look after personal traveler information
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
- And much more!
- We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Wellbeing resources to support mental and emotional health for you and your immediate family.
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