Training Manager, After-Sales Jobs

The Training Manager is responsible for facilitating instructor-led virtual and in-person training along disciplines across our After-Sales teams. Training may include but not be limited to training and delivering new hire onboarding, After-Sales Ignitions, executive level “Manager, Customer Experience training or University” classes, and new process and program training as directed. The Training Manager will become an expert in the AutoNation processes in after-sales. Working with the Manager of Training and Directors of Talent, our Training Managers will work to drive positive results in lowering turnover, increasing CSI (Customer Satisfaction Index), and providing a transparent customer experience.

This person must reside in the Orlando, Dallas, or Las Vegas market.

Organizational Relationships:
Reports directly to the Manager of Training & Development and is a Talent Team member. They deliver training and development initiatives within the After-Sales nodes. Training Managers work closely with other stakeholders, including other Managers of Training, our Regional Human Resources team to ensure course attendance and accountability and the Instructional Design team in designing, developing, and delivering all curriculum.

Primary Job Responsibilities:
Deliver best-in-class virtual and/or in-person training

Minimum Qualifications:

Physical Requirements:

AutoNation is an equal-opportunity employer and a drug-free workplace.

AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with "DRVPNK" and "What Drives You, Drives Us." AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric.

Benefits

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Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you.

AutoNation is an equal opportunity employer and a drug-free workplace.