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Territory Sales Specialist (Se)
Company | WEG |
Address | Duluth, GA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Appliances, Electrical, and Electronics Manufacturing |
Expires | 2023-06-03 |
Posted at | 1 year ago |
About WEG Electric Corp.
- Other duties and tasks as assigned.
- Coordinate with and provide support to an assigned list of outside sales team members, with a focus on removing obstacles to enhance their ability to focus on the growth of new business.
- Manage tasks with limited assistance.
- Maintain availability to answer incoming calls to support customer request.
- Lead the onboarding process for new customers and develop those accounts until they can transition to a team account.
- Evaluate and process inquiries to provide pricing, stock availability, necessary modification and/or engineering requirements to ensure the proper product options are presented.
- Responsible to continue to grow in their knowledge of all WEG catalog products to quickly and confidently support requests for customer applications.
- Perform as the primary interface of WEG and guides customers and outside teams through the inner workings of WEG to ensure a positive and complete customer experience.
- Receive and process orders (via phone, fax, or email), verifying all information to support order accuracy, on time delivery, and the customer experience.
- Comply with all company and departmental procedures, while making suggestions for productivity and efficiency improvements.
- High School diploma or GED. Associate’s degree in a directly relevant field is preferred.
- Essential understanding of supporting department responsibilities.
- Vast understanding of customer expectations.
- Phone etiquette for customer interaction.
- Moderate understanding of industry trends.
- Basic product knowledge and applications.
- Proficiency with the product catalog.
- Functional Microsoft Office skills.
- 1-2 years of relevant experience.
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