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Teller - Eastern Region Pipeline

Company

Altura Credit Union
Address , Moreno Valley, 92553
Employment type PART_TIME
Salary
Expires 2023-09-15
Posted at 8 months ago
Job Description

Classification: Non-Exempt

SUMMARY
The Tellers job is to welcome members to the branch, perform their financial transaction and guide them through a successful and rewarding experience in order to increase each members profitability potential and to guarantee that every member, every time receives a warm and positive experience. Display Altura Credit Unions Core Values (Respect, Integrity, Innovation, Passion and Excellence) to both external and internal members. Takes ownership of every member every time and provides Start to Finish member service.

ESSENTIAL DUTIES AND RESPONSIBILITES
  • Preserves the retail image of the branch office by maintaining a superior appearance of professionalism, cleanliness and organization.
  • Demonstrates excellence in member service by welcoming members to the branch and providing service in an efficient, friendly, and professional manner. Maintains a member survey average score of 9.5 or above.
  • Accurately performs Symitar functions and balances cash drawer daily.
  • Adheres to compliance issues, policies and procedures, in order to preserve the operational integrity of the branch network.
  • Profiles members to determine Members needs and directs them to the proper services and resources for transacting business. Cross-sells Altura Credit Union and its Affiliates products and services. Consistently achieves monthly referral quota.
QUALIFICATIONS, EDUCATION and/or EXPERIENCE
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • A minimum of 6 months experience in retail or customer service is required.
  • High school diploma or its equivalent is required, college is preferred.
Why Altura?
WORK-LIFE BALANCE
  • Community Volunteer Events
  • Social Events & Outings
  • Vacation (10+ or Minimum Days)
  • Specialized Paid Time Off (Jury Duty, Bereavement, etc.)
  • Event & Venue Discounts
  • Sick (8 Days)
  • Birthday & Anniversary Day Off
  • Holidays (11 Days & 1/2 Day Christmas Eve)
WEALTH INCENTIVES
  • Annual Performance Review & Increase
  • Awards, Recognitions & Incentives
  • Competitive Pay
  • Free Checking & Savings Accounts
  • Tuition Reimbursement
  • Business Attire Allowance
  • Wellness Incentive
  • 401k Dollar-for-Dollar Match up to 6% (after one year of service)
  • Discounted Employee Loan Rates
  • Stakeholders
HEALTH AND WELLNESS
  • Dental & Vision
  • Kaiser and Cigna Medical & Prescription Plans
  • Medical & Dependent Flex Spending Account
  • Pet Insurance
  • Life & A&D Insurance
  • Onsite Wellness Programs
  • Employee Assistance Program
  • Fitness Challenges & Gym Access