Teller (23-100) Jobs

TELLER

Location: ODESSA,TX

Summary: Conducts daily credit and debit transactions in compliance with bank policies and procedures. Provides exceptional customer service to each client. Keeps proper cash supply on hand and prepares daily proof records while maintaining an acceptable difference records. Identifies potential client needs and engages in the sales process to generate sales of bank products and services, referring to the platform or other areas of the bank as appropriate.

Job functions:

• Responsible for vault daily, controls cash in vault and distribute daily cash to other tellers.
• Proactively greets clients within the banking center.
• Maintains accurate records of all transactions - prepares/processes cash receipt and payment service-related paperwork, ensuring all documentation is prepared in compliance with bank policies and procedures.
• Provides efficient and courteous customer service; addresses client inquiries, performs cash receipt and payment services and promotes all bank products and services.
• Performs other related duties as assigned.
• Actively promotes the bank’s products and services and identifies opportunities for cross-selling and directs clients to appropriate area of the bank. Contributes to the banking center goals with referrals, outbound calls, scheduling of appointments, etc.
• Demonstrates high level of accuracy and efficiency when conducting client transactions.
• Ensure that an economical amount of cash is on-hand in vault and at teller stations to meet client demands.
• Handles additional responsibilities such as currency transactions, safe deposit, cash box, CTRs, and ATMs.
• Performs all teller functions including, but not limited to, processing deposits, withdrawals, transfers and loan payments, sale of cashier’s checks, money orders, traveler’s checks, etc.
• Understands the bank’s security policies and procedures, assists in opening and closing procedures and maintaining codes, alarm function, cameras, cash controls and other opening/closing related activities.

Position requirements:

• 6 mos. Cash-handling and customer service experience.
• High school degree or equivalent (GED).
• Formal training in computers, banking, or retail preferred.

Key Qualifications:

• Able to resolve most client and teller questions & problems. Consult or refer more complex issues to Assistant Banking Center Manager.
• Polite, courteous, and respectful to all internal and external clients.
• Knowledgeable on Bank Teller responsibilities and policies.
• Excellent communication and customer service skills.

Job Type: Full-time

Benefits:

• 401(k)
• Paid sick time
• 401(k) matching
• Vision insurance
• Health insurance
• Dental insurance
• Paid time off

Experience level:

• Under 1 year

Physical setting:

• Office

Schedule:

• Day shift

Work Location: In person