Technology Intern Jobs

FLSA Non-Exempt

SUMMER 2023

QUALIFICATIONS:

• Excellent knowledge of desktops, laptops, and other common peripheral devices
• Hardware troubleshooting skills
• Self-motivated
• Ability to lift up to 40 lbs up to a height of 4 feet occasionally
• Customer service experience
• Operating System experience
• Ability to monitor computer technology service and repair
• Good oral and written communication skills
• Software Troubleshooting Experience

ESSENTIAL JOB FUNCTIONS:

• Effectively diagnose and troubleshoot malfunction of computer or network devices relating to user error, faulty hardware, or software/server/network issues.
• Effectively diagnose and troubleshoot malfunction of hardware devices, including printers, scanners, barcode readers, digital cameras, etc..
• Maintain/update work order system and communicate work order priority and status to end users.
• Provide technical support for computer users via phone.
• Actively monitor and report compliance with the district’s technology service level agreement.
• Communicate effectively with staff and students regarding maintenance of technology.

OTHER JOB FUNCTIONS:

• Other duties as assigned.
• Attend meetings and trainings as scheduled.