Technical Administrative Assistant (Us & Cad - Remote)

About Our Company

Kanopi Studios is a Design, Development & Support Agency with a fully distributed team of people who are experts in Drupal & WordPress.

Our clients have a mission; we design, build and support websites that help their mission thrive.

But we want our employees to thrive as well. Because our team members do great work for great clients, Kanopi works hard to support them in their career as they continue to create a better web.

As a result, our business continues to grow, and so must our team. We’re excited to announce this opportunity to join our team as a Technical Administrative Assistant.

About The Job

You have a passion for managing multiple priorities, coupled with a high attention to detail. You intuit what the executive team needs, minute to minute, and are curious enough to grow processes into an expert-level organizational skill set. Your great attitude and comfort working with fast-paced teams make you a strong support for staff, clients, and developers.

As an Administrative Assistant...

You will work closely with the CTO, CFO, and other members of the Kanopi Management team to provide professional administrative assistance in a fun, team-oriented environment. We value hustle, adaptability, resourcefulness, and empathy; you value the same and can enthusiastically integrate with our team and culture while managing various moving parts on our behalf.

Kanopi is a distributed organization, meaning we work from our homes or individual office spaces. We are collaborative and engaged to create awesome work. We value the freedom we create in our lives through the good work we do. Your work will impact administrative solutions for the company, the staff, and our clients.

Please note: we strongly prefer that you have worked in an Administrative position at a Digital/Website Agency to apply for this job. Due to the volume of inquiries, we are unable to respond to unqualified candidates.

Responsibilities

• Assist with employee onboarding and offboarding logistics
• Administer customer service interactions when needed; scheduling and coordinating appointments
• Assist in the overall process of making the company awesome by building repeatable patterns for success and happiness
• Manage various executive and company calendars and schedule meetings
• Managing a variety of reports and data sources in Google Sheets
• Coordinate travel, reserve transportation, and create associated travel schedules
• Find and order products and services
• Take notes on calls and assist with managing follow-up tasks

About The Compensation & Work Requirements

This is a full-time position. The salary range for this position is $39,100-$47,950 - the range is broad, but it is commensurate with experience, aligned with current members of our team with similar experience, and may shift a bit depending on your geographic location. This is a 100% remote role, but you must live and be able to work in the US or Canada.

NOW... LET'S TALK ABOUT YOU!

Requirements

• Experience as an administrative assistant (2-5+ years)
• Passion for the web, open-source development, and working with a bunch of fun people with a great sense of humor!
• A desire to learn and eagerness to improve work processes
• Strong problem-solving abilities, intelligence, initiative, and the ability to thrive under pressure
• English fluency
• Experience with Google Drive
• Experience with Google Sheets
• Professional examples demonstrating:
• Excellent communication skills, both written and verbal
• An ability to handle multiple, often competing, priorities
• A commitment to delivering high-quality work on time
• Experience administering and coordinating distributed project teams

At Kanopi, we believe a variety of backgrounds, experiences, and voices make for a better workplace. We strongly and enthusiastically encourage people of color, individuals who identify within and beyond the LGBTQ+ spectrum, women, and people with disabilities to apply.

NOW, WHAT?

If you think this post was written just for you, here’s what to do next:

• Send us a cover letter, including your answer to the question below
• Answer the questions you see here on this page
• Submit your resume

About that cover letter… This is VERY important!

Please include all of the typical reasons why you’d be an outstanding candidate for this position, plus answer this question: What is your favorite piece of technology?

Our screening process takes a bit of time, because we like to ensure that you are the perfect fit for us, and we are the perfect fit for you! After we’ve taken a look at your application, we will send you a series of questions that will help us get to know you better. From there, you will engage in several interviews with members of our team, and a skills assessment or two in order to take a look at how you do the things you do! We’ll be happy to explain a bit more once we’re in the interview stage.

Please note - we try to make an effort to contact every applicant to let you know the status of your application, but we are human, so if you don’t hear from us, drop us a line!

Benefits

We offer a comprehensive range of health, professional, remote workspace, and other fun benefits for all full time US and Canadian employees. For more information, see the benefits section of our careers page.

This job description is intended to describe the general nature and level of work performed by those assigned to this classification. This job description in no way states or implies that these are the only duties to be performed by those occupying this position. The job description and job functions described herein are subject to possible modification by Kanopi Studios in accordance with applicable federal, state and local laws.

No agencies, recruiters or overseas applicants (for consideration, applicants must live in the US or Canada).