System Administrator Jobs

About Aptum Technologies:

Aptum Technologies is a leading global managed service provider specializing in the optimization and management of hybrid multi-cloud environments. Our solutions and services are tailored to empower businesses of all scales, enabling them to achieve their objectives with exceptional efficiency and precision. By harnessing the latest advancements in technology and leveraging our unparalleled expertise, we deliver value and innovation to our clients worldwide.

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As a Level 3 Systems Administrator at Aptum, your primary responsibility will be to serve as a resident cloud expert on the products provided and supported by Aptum. To achieve this, you will need to have a clear understanding of new cloud initiatives, work with the product development team to develop and maintain cloud-based solutions and be able to troubleshoot or crisis-manage customer issues to resolution. With this knowledge, you will educate teams to deliver effective solutions and ensure the security of the cloud infrastructure.

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Key Responsibilities:

• Assist in the distribution of newly developed software, features and changes to production machines
• Maintain logging systems using various tools (e.g., Elastic, Cloud Logging).
• Maintain monitoring and alerting systems using various tools (e.g., Logic Monitor, DataDog, PagerDuty).
• Serve as liaison and main point of contact for the Product Engineering and
• Produce clear documentation for delivered solutions.
• Exercise judgment using procedures and practices to determine appropriate course of action
• Manage individual project priorities, deliverables, and deadlines.
• Troubleshoot and analyses causes of performance problems
• Orchestrate staging and production deployments.
• Maintain backup and recovery systems using various tools (e.g.,Veeam, Commvault, Cloud Native tools for Backups).
• Conduct analysis and provide expert consultation to customers on their solution and make recommendations for improvement so that it better meets their business requirements
• Setup, configuration & troubleshooting of Linux (LAMP) related technology
• Technical problem diagnosis and resolution
• Development group(s), providing information regarding system performance, product issues / fixes, development ideas and recommendations
• Maintain systems using a wide variety of Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible).
• Work with customers on tickets, incidents, problems and system changes.
• Be part of the on-call rotation and track time worked on specific customers.

Qualifications:

• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Experience and certification on one or more public cloud services beyond basic IaaS functionality such Amazon Web Services (AWS), Microsoft Azure, Google Cloud (GCP), VMWare, or other hyperscale cloud environments
• 5+ years of System Administration experience within a production-environment
• Familiarity with Docker containers and orchestration platforms such as ECS, GKE, AKS,
• Exceptional customer service skills and orientation
• Familiarity developing automation with Terraform or other infrastructure provisioning tools
• Ability to diagnose performance issues
• Bachelor’s degree in computer science or related field
• Experience in automation of code deployment across multiple hyperscale cloud providers
• Kubernetes, Mesos, OpenShift and/or Swarm
• Ability to troubleshoot SQL queries and PHP code
• Able to work with networked/distributed computing environment concepts

Benefits and Perks:

At Aptum Technologies, we value our employees and offer a comprehensive benefits and perks package to support their personal and professional growth. Our benefits and perks include:

• Opportunities for education reimbursement
• Generous vacation policy
• Discounted health club memberships and quarterly reimbursements
• Competitive paid benefits including medical, dental, and vision coverage.
• Wellness days to support your physical and mental health.
• Community volunteer days to give back to those in need.

If you are passionate about providing innovative solutions to customer problems, thrive in a fast-paced environment, and have a proven track record of building and maintaining excellent customer relationships, we encourage you to apply.

WfH Policy

This is a remote position that requires a self-managed team member who understands the importance of self-motivation and communication.