Svp, Infrastructure Engineering Jobs

SVP, Infrastructure Engineering SVP, Service Delivery, Platform Design & Development
Responsible for the design, configuration, and delivery of Platform Infrastructure & Application infrastructure solutions with the development teams supporting Mastercard’s core Products that include Debit / Credit / Emerging Payments / Card Network Processing / Digital Enablement etc. This role will be critical in terms of developing new Platform Architecture and communicating this architecture into Platform and Software Development Engineering teams. Given the nature of Mastercard’s business, this requires expertise and capabilities in running highly available, performant and scalable technology platforms. The success for this role will be driven by both technical and operational expertise as well as leadership and communications capabilities.

Responsibilities

• Oversees holistic platform security posture, which includes proactively identifying security risks and implementing both risk mitigation plans and control functions
• Highly visible and impacting role that’s strategic thinking, partnering with senior leaders across the company, cutting edge technology, and M&A skills with an emphasis on people management
• Build/maintain effective relationships with subject matter experts in Platform Program, Security, HR, finance, sales, sourcing, SPM, and other stakeholders to promote cross-functional collaboration and partnership driving positive results across O&T
• Support holistic platform security posture, which includes proactively identifying security risks and implementing both risk mitigation plans and control functions
• Experience engineering open systems storage technology
• Centralized On-Soil Requirements team to enable template-based standardization to be enabled.
• Enable infrastructure and platform current and future strategy that will facilitate the Service Delivery and development teams to align with key initiatives around automation, cloud, technology standards and compliance.
• Strong Operational Excellence, experience with risk and controls for Distributed platforms
• Leads complex system and platform problem resolution efforts to prevent issues from recurring
• Manage multiple teams of technical resources that are dedicated to business verticals. These teams will maintain platform specific knowledge that allows them to be effective and efficient at implementing infrastructure solutions for internal and market facing programs (Infrastructure Design, Web Administrators, DBA’s, and Application Architects)
• Collaboration and relationship management across the broader domain to manage/mitigate escalations, customer impacts, reprioritization of efforts, anticipate future needs and adjust budget, organization and staff accordingly.
• Performs financial planning, forecasting, and budget tracking/adherence to reduce total cost of ownership and allocate resources efficiently / workforce planning and capacity management
• Interface / Liaison with Platform Program to provide support and support the strategy for building services and applications provided by the Application Frameworks and Platform Services teams to enable consistency and governance across Service Delivery and ONE overall
• Drive and lead strategic initiatives, technology enhancements, service delivery and support for market-facing programs
• Lead administrative and organizational matters, process improvements, upgrades across teams globally leveraging key performance indicators and data to identify constraints and form improvement plans
• Provide strategic judgement, guidance and execution for technology operations, services and support globally while monitoring performance and critical project initiatives
• Conducts goal setting and performance appraisal processes, coaches and develops employees as an organizational resource Leads the infrastructure architecture oversight process to ensure internal and external customer needs are met and products are maximized within budgetary constraints
• Experience engineering, building and supporting distributed platform technology
• Guides software and hardware solutions to address technical issues; seeks opportunities for improvements and efficiencies. Leads complex system and platform problem resolution efforts to prevent recurrence
• Implement governance framework defining methods to manage, monitor, and measure consistently across the Software Engineering and Infrastructure Design Engineering Guild, utilizing resources and processes to influence, improve, and automate
• Experience engineering, building and supporting private cloud technology

JOB SPECIFIC EXPERIENCES & COMPETENCIES

• Demonstrated ability to operate with complete independence and autonomy
• Demonstrated success in reducing manual workloads and process reengineering through infrastructure automation
• Demonstrated ability to conceptualize, manage, and prioritize multiple large-scale company initiatives in parallel
• Demonstrated experience as a leader with the ability to attract, recruit, and develop technical talent
• Ability to quantify the value and performance of software products and services and demonstrated ability to formulate data-driven decisions that lead to results
• Natural curiosity, and excitement to stay abreast with the latest cloud technology trends and best practices
• Experience and maniacal focus on data privacy and security
• Excellent written communication skills; this role will require the creation of content such as whitepapers and other written deliverables
• Successful track record developing architectural standards within global technology domains and sub-domains, expected to define and implement global quality and consistency
• Internal / External Evangelist who can promote the success and advances of the technology infrastructure & operations organization
• BS in Business/Computer Science/Engineering/Mathematics or commensurate experience
• Successful track record leading design initiatives to improve processes and increase efficiencies for operational and financial value by leveraging tools and technologies

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

• Report any suspected information security violation or breach, and
• Ensure the confidentiality and integrity of the information being accessed;
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
• Abide by Mastercard’s security policies and practices;