Surgery Scheduler Jobs

Overview
Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health – one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.
Responsibilities

Position Summary:

The Surgery Scheduler interfaces with patients surgery facility anesthesiologist and provider to perform all functions related to the coordination of scheduling surgery. Scheduler will log and file all surgery requests from providers.

Core Duties:

• Coordinate all required surgical medical equipment with 3rd party vendors
• Review and complete all surgery and hospital encounter forms from providers; highlight copy batch and send to Data Drive
• Perform any other duties as assigned by supervisor
• Complete surgery information forms for patients; including EKG requests Chest x-rays etc. and mail to patients
• Schedule pre-op and post-op appointments in IDX system
• Generate labels and complete top portion of encounter forms the day before surgery and distribute along with charts to providers office
• Contact health plans to obtain authorization for all PPO surgeries
• Complete all pre-op forms (blood work EKG chest x-ray etc.)
• Schedule surgeries either by facsimile or telephone call in the IDX system
• Collect all lab results chest x-rays EKG orders etc. and fax to facility the day before surgery along with authorization forms
• Register new hospital patients into IDX
• Document and input into IDX all HMO surgery authorization requests
• Submit for scanning all completed surgery forms (surgery request form labs orders etc.) into EMR chart after encounter forms are completed
• On an as-needed basis the Surgery Scheduler will coordinate physician core and call schedule for hospital distribute schedule to all providers and call center monthly prepare monthly access report and schedule all department depositions and court appearances with assigned staff member
• When applicable complete form from Blood Bank and fax to facility for all autologous blood donations for total joint surgeries
• Effective communication with surgery facility anesthesiologist patient and provider

This position may have access to third party credit card information and transactional systems (cash registers point of sale devices applications supporting credit card transactions and reports or other documents containing credit card information) from single transactions or a single card at a time.

Minimum Qualifications:

• High school diploma required (or equivalent)
• One (1) year of experience in a surgery scheduling setting and/or two (2) years of clinical back office experience required
• Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment
• Must be a team player able to multi-task be detail-oriented and proactive
• Excellent interpersonal organizational and customer service skills required

Preferred Qualifications:

• Medical terminology preferred
• Familiarity with an electronic practice management system preferred
• Experience with multi-line phones/ACD phones preferred

Qualifications
Six (6) months experience in an outpatient setting as a Medical Office Receptionist performing similar duties preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment working with referrals or scheduling surgeries; or six (6) months experience as a Medical Office Receptionist within Dignity Health Medical Foundation. Impact of Decisions:Serious impact on patient relationships physician efficiency stewardship of clinic resources and our image in the community. Internal/External Contacts: Patients physicians and other clinic staff internal and external laboratory and imaging staff hospital staff patient family members and vendors. Reports to the Supervisor. Excellent interpersonal organizational and customer service skills are essential. Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment. Familiarity with an electronic practice management system is preferred. Experience with multi-line phones/ACD phones preferred. Medical terminology preferred. None required for this position.
Pay Range
$19.73 - $27.13 /hour