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Support Role - Night Shift
| Company | GeorgiaTEK Systems Inc. |
| Address | United States |
| Employment type | FULL_TIME |
| Salary | |
| Category | IT Services and IT Consulting |
| Expires | 2023-06-08 |
| Posted at | 1 year ago |
Release/Deployment support lead role
Location – Seattle, WA – must be willing to work PST – night shift
Duration – 6 months +
:
Experience in R/D support tools like Kaseya, Marimba, SCCM – preferably Marimba.
· Point of Sale support experience
· Windows 10 troubleshooting experience – basic administration skills
· Experience in any scripting languages like PowerShell, Python etc.
· Experience in troubleshooting network related issues
· Experience in MSOffice to update the tracker daily reporting and dashboards.
· Experience in Splunk, crating scripts and dashboards
· Willing to learn new technologies.
· Understanding on VMs, Cloud concepts and H/w interfaces & troubleshooting preferred like printers/scanners etc
· Collaboratively work with the project team on deployment plan, documenting KBAs, training/coaching the teams both at onshore/offshore
· Share the daily/weekly reports.
· Support the team during the deployment/migration and mitigate the challenges if any.
· Escalate the issues in timely manner.
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