Support Officer Jobs

The successful incumbent will be responsible for providing support to the Chief of Staff in activities across the Technology Cybersecurity Compliance & Operational Risk Office (TCCORO).

Key activities include:

• Using strong written and verbal communications to clearly define requests and desired outputs
• Improving current processes to optimize organizational procedures for efficiency and productivity
• Additional duties as assigned
• Using strong organizational and planning skills to manage multiple projects at the one time
• Supporting the TCCORO business in escalating items to appropriate parties
• Assisting with the coordination of centralized activities, such as the aggregation of responses across multiple areas of TCCORO
• Assisting with requests arising from Audits and/or Regulatory Examination. This may include coordination with internal stakeholders
• Working with the business to enhance TCCORO’s record keeping processes that include file naming and folder naming protocols
• Establishing relationships with TCCORO employees, and beyond, to increase efficiency and responsiveness to requests
• Exceptional verbal presentation skills with the ability to address audiences of varying size and seniority
• Having oversight of the TCCORO calendar to issue forward looking reminders that ensure sufficient time is allocated ahead of key business activities, such as Risk Assessments, Audits, and Regulatory engagements
• Developing impactful presentations (e.g PowerPoint) to assist in the simplification of messaging and aid in communication
• Enhancing the cadence of meetings and reminders, which includes the chairing of cyclical meetings with various levels of seniority within TCCORO and the wider Bank
• Assisting in the maintenance of best-in-class, programs, policies, and practices across TCCORO

Required Skills

• Excellent project management skills
• Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
• Ability to independently project manage multiple projects
• Ability to navigate a complex situations
• Exceptional organizational and planning skills
• Strong written and verbal communication and interpersonal skills
• Being highly adaptable to the changing needs of the business

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Job Family Group:

Risk Management

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Job Family:

Risk Exposure Monitoring & Management

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Salary Range:

$110,890.00 - $166,340.00

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