Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Student Services Officer, Center For Comparative Studies In Race And Ethnicity
Recruited by Stanford University 9 months ago Address , Stanford $65,000 - $76,000 a year
Student Services Specialist (Hybrid)
Recruited by Stanford University 9 months ago Address , Stanford $62,000 - $76,000 a year
Student Services Administrative Officer
Recruited by University of California - Irvine 9 months ago Address , Irvine $30.44 - $32.56 an hour
Director Of Recruitment & Student Success
Recruited by University of Nebraska 11 months ago Address , Lincoln, Ne $75,000 a year
Juvenile Services Supervisor Jobs
Recruited by Sarpy County, NE 11 months ago Address , , Ne $27.65 - $35.58 an hour
Student Services Officer And Credential Analyst
Recruited by Stanford University 1 year ago Address , Stanford, Ca $66,000 - $95,000 a year
Student Services Officer Jobs
Recruited by Stanford University 1 year ago Address , Stanford, Ca $64,480 - $82,000 a year
Administrator, Student Services Supervisor
Recruited by Lincoln Public Schools 1 year ago Address , Lincoln, Ne $95,947 - $129,356 a year

Student Services Officer (Remote)

Company

Stanford University
Address , Stanford, Ca
Employment type FULL_TIME
Salary $47,000 - $85,000 a year
Expires 2023-10-03
Posted at 9 months ago
Job Description

Stanford University is seeking a Student Services Officer 1 to be responsible for making recommendations and resolving first level decisions on issues regarding admission, financial aid, housing, registrar services, visa services, student life, advising, career counseling and academic services using defined policies and practices and professional knowledge. This position will provide advice to students on a range of issues to guide them in making appropriate choices and decisions.

The Student Services Officer will be responsible for all aspects of the Postdoctoral, Visiting Scholars, Graduate Students, Visiting Researchers and Scholars’ programs. The SSO will provide administration oversight, including: appointments, reappointments, terminations, financial and grant management, administrative management visa applications, student records, onboarding and educational plans. The successful candidate will make decisions independently regarding projects, programs, and initiatives. This role will develop and implement internal policies and procedures adhering to established University policies and procedures and immigration laws. The SSO will act as a liaison for the department and will interact with Physicians, Radiologists, and institutions from all over the world.


Duties include:

  • Develop, analyze, influence and review, policies, processes and programs by incorporating feedback and trend data learned from first-line interactions with students. Advise manager and team on policy updates and provide recommendation for implementation of changes.
  • May train and supervise other staff, volunteers, student and temporary workers.
  • Develop recommendations and collaborate with staff, faculty and other offices to resolve programmatic issues within the school and across functional units, (such as strategizing to ensure optimal enrollment).
  • Collect and analyze data from multiple sources including student feedback, surveys, trend reports, and data analytics. Prepare and summarize reports and make recommendations to enhance offerings, such as programs and courses and to influence current processes and policies.
  • Provide first line response to identify students in crisis and refer to appropriate resources, as needed.
  • Oversee, review and administer student records by analyzing data, counseling students and providing recommendations that require interpretation and influence decisions. Make exceptions on issues of eligibility, course enrollment and program requirements.
  • Identify trends, perform needs analysis, and participate in the implementation and testing of new technology.
  • May develop marketing materials and strategies for program activities and outreach functions. Assist in planning and developing webinars, education fairs and other external functions.
  • May provide oversight with the administration of financial processes such as financial reimbursements, data entry, reviewing terms and conditions regarding contracts, understanding vendor requirements, and following up and resolving issues.
  • Provide advice to students on a range of issues, including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., to guide them in making appropriate choices and decisions.
  • Apprise students of research, fellowship and scholarship opportunities. Participate in related student recruitment and selection.


  • - Other duties may also be assigned

EDUCATION & EXPERIENCE (REQUIRED):

Bachelor’s degree and two years of relevant experience, or combination of education and relevant experience.


KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):

  • Basic analysis and problem solving skills.
  • Understanding of financial transactions.
  • Strong written and verbal communication skills.
  • Ability to learn compliance with legal, financial, and university policies and external regulations.
  • Basic computer skills, including experience with Microsoft Office Suite.
  • Customer service skills.
  • Relevant computer systems/technology experience.

PHYSICAL REQUIREMENTS*:

  • Frequently sit, perform desk-based computer tasks.
  • Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.


  • - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORK STANDARDS:

  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

This remote role is open to candidates anywhere in the United States. Stanford University has five Regional Pay Structures. The compensation for this position will be based on the location of the successful candidate.The expected pay range for this position is $47,000 to $85,000 per annum.
Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.