Strategy Implementation Analyst - Vitality

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
At Home

The Opportunity
As a Strategy Implementation Analyst, you will provide operational support for the US and Canadian individual insurance behavioral insurance programs, in particular, the Manulife Vitality program.
Responsibilities

• Development of a communications calendar.
• Processes: Understanding how each tactical item supports and enables delivery.
• Reporting: Auditing team reports and identifying opportunities for efficiency.
• Collaboration with Vitality to stand up consistent data reporting schedules.
• Communications: Ensuring all parties are informed; designing and developing communications for various stakeholder groups.
• Communicating with stakeholders at various levels to ensure understanding.
• Incorporation and representation of all activities into monthly leadership updates to ensure visibility into all aspects of BI work, from idea to implementation.
• Researches and analyzes current state of processes, communications and reporting and makes recommendations for aligning and creating efficiency in future state.
• Building and maintaining strong relationships with team and key stakeholders to ensure successful delivery of tactical items necessary for program success.
• Efficiently and effectively learn about current Vitality program operations and demonstrates understanding of how operational items align and enable US and IIC goals.

How will you create impact?
This team member will report to the Director of Behavioral Insurance Strategic Planning & Initiatives and collaborate with both the US and Canadian individual insurance teams by delivering tactical support across a variety of initiatives. This role will serve as a key player in ensuring success of our behavioral insurance program.
What motivates you?

• You thrive in teams and enjoy getting things done together.
• You obsess about customers, listen, engage and act for their benefit.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

What We Are Looking For

• Ability to build effective business relationships.
• Comfortability with program testing support.
• Highly organized individual with the ability to complete monthly program reports, schedule training sessions, prepare documentation, etc.
• Excellent communication abilities, both oral and written, to work in collaboration with multiple stakeholders and senior leaders.
• Proficiency with all MS Office applications
• Exceptional time management skills involving the prioritization of several high-level tasks.

What can we offer you?

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A competitive salary and benefits packages.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.
• A focus on growing your career path with us.

Our commitment to you

• Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.
• Continuous innovation: We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity, and Inclusion: We foster an inclusive workplace where everyone thrives.
• Values-first culture: We lead with our Values every day and bring them to life together.
• Boundless opportunity: We create opportunities to learn and grow at every stage of your career.

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.
About John Hancock And Manulife
John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com.
One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance, annuities, investments, 401(k) plans, and education savings plans. Additional information about John Hancock may be found at johnhancock.com.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
USA, Massachusetts - Full Time Remote
Salary range is expected to be between
$49,275.00 USD - $82,125.00 USD
If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency
Company: John Hancock Life Insurance Company (U.S.A.)