Strategy & Business Operations Manager, Global Selling Business

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make an impact happen with a career at TikTok.
Global Ecommerce-global selling business, a cross-border business line, and a key segment of the Global E-commerce business. Our experienced team is always guided by demand to constantly explore new commerce opportunities for how we can support businesses of all sizes;We aim to enhance our user and community’s experience to discover and engage with what they love through abundant product offerings, strict quality control, efficient fulfillment and high-quality after-sales service.
Part of the Global E-commerce team, we are looking for candidates to join our team as the business is expanding its operating countries to more regions to drive the growth of key business metrics through expanding product supply, meeting consumer's proactive shopping needs and increasing matching efficiency through embedded search and recommendation features.
Responsibilities:

• Supply & Demand: Work with Assortment Operation to bridge supply gap, work with Buyer Operation to improve traffic quality, and jointly develop platform mechanisms and solutions to improve traffic inflow
• Strategy: Conduct data analysis and market benchmarking to formulate the baseline on key input matrix (supply assortment, demand traffic, budget) and output matrix (matching efficiency for business growth), formulate growth strategy and define target per regular business cycle
• Partner with product & tech teams across domains to create scalable processes with technology as backbone
• Search & Feed: work with product & tech teams to iterate product recommendation, search relevance specific to local context and language, product listing findability, audience tagging, quality of feed recommendations with targeted boosting to achieve long term ROI
• Channels & Campaign: design and define positioning of each channel (existing and new) and its matrix in focus, work with assortment ops and category to incubate hero product listing for channels and to develop clear top of mind for buyers (to form a habit to revisit on regular basis); work with internal team on campaign to achieve new GMV spike and new operation efficiency.

Qualifications

• Past relevant eCommerce experience in a centralized eCommerce platform's strategy on demand and supply matching efficiency, driving the defining and differentiating various channels, campaign mechanism, search & feed efficiency within the platform
• Experience in working with cross categories, cross platform channels, cross functions and cross product domain team, influencing team towards a common goal for GMV growth with platform efficiency
• Outstanding communication skill both verbally and in written to articulate a business strategy and resource requirement, and strong listening skills
• A versatile learner with the ability to thrive in ambiguous situations. A resourceful problem solver, able to work effectively in an independent, structured and goal-oriented manner
• Structured thinking, hypothesis driven. Have a high degree of comfort with numbers and the capability to draw decisions based on both intuition and data
• Outstanding degree from a top university with proven track record. Having studied or worked in a global cultural environment would be a plus
• An adventurer by heart, with startup spirit and co-founder mentality. Have an entrepreneurial mindset with a keen interest in a start-ups and technology displayed through deep knowledge and previous new business / venture / strategy building experience

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected]
Job Information
The base salary range for this position in the selected city is $111466 - $192533 annually.
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Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
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At ByteDance/TikTok our benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support ByteDancers to give their best in both work and life. We offer the following benefits to eligible employees:
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We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
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Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
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We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.