Store Manager Jobs

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operates more than 18,000 stores in 47 states, and we’re still growing. Learn more about Dollar General at www.dollargeneral.com.

GENERAL SUMMARY

Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.

DUTIES and ESSENTIAL JOB FUNCTIONS

• Make recommendations regarding employee pay rate and advancement.
• Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
• Complete all paperwork and documentation according to guidelines and deadlines.
• Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
• Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
• Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
• Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
• Provide superior customer service leadership.
• Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
• Ensure that store is adequately equipped with tools necessary to perform required tasks.
• Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
• Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.

KNOWLEDGE and SKILLS

• Effective oral and written communication skills.
• Knowledge of inventory management and merchandising practices.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Effective interpersonal skills.
• Good organization skills with attention to detail.
• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
• Ability to perform IBM cash register functions to generate reports.
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
• Certain store locations may give preference to bilingual Spanish speakers.
• Ability to solve problems and deal with a variety of situations where limited standardization exists.
• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

WORK EXPERIENCE and/or EDUCATION

• One year of management experience in a retail environment preferred.
• High school diploma or equivalent strongly preferred.

COMPETENCIES

• Fosters cooperation and collaboration.
• Recruits, hires and trains qualified applicants to fulfill a store need.
• Acts as a liaison between the corporate office and store employees.
• Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
• Aligns motives, values and beliefs with Dollar General values.
• Ensures store compliance to federal labor laws and company policies and procedures.
• Interacts with staff tactfully yet directly and maintains an open forum of exchange.
• Demonstrates responsiveness and sensitivity to customer needs.
• Provides continuous attention to development of staff.
• Supports ownership by tapping into the potential of others.

WORKING CONDITIONS and PHYSICAL REQUIREMENTS

• Fast-paced environment; moderate noise level.
• Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Occasional climbing (using ladder).
• Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
• Frequent walking and standing.
• Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
• Occasionally exposed to outside weather conditions.

Dollar General Corporation is an equal opportunity employer.

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operates more than 18,000 stores in 47 states, and we’re still growing. Learn more about Dollar General at www.dollargeneral.com.

GENERAL SUMMARY

The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs. This position is utilized to foster interactive development of an external candidate for the Store Manager role and is to be held for a limited period.

DUTIES and ESSENTIAL JOB FUNCTIONS

• Assist in ensuring the financial integrity of the store through strict cashier accountability, key control and adherence to company security practices and cash control procedures.
• Provide superior customer service leadership.
• Ensure the safe deposit of all company funds in the designated bank.
• Operate store in store manager’s absence.
• Follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets.
• Assist in the maintenance of clean, well-stocked stores; provide a safe environment for customers and employees.
• Assist in all aspects of inventory management (including proper execution of damages, markdowns, register scanning, paperwork and facility controls); prepare and conduct inventories.
• Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise.
• Act as a role model by following company procedures and policies as outlined in the employee handbook, SOP manual and company communications.
• Participate in store opening and closing activities.
• Review operating statements to identify business trends (including sales, labor, profitability, and inventory turn), expense control opportunities, potential shrink, and errors.
• Assist in recruiting and staffing activities.
• Complete all paperwork and documentation according to guidelines and deadlines.

KNOWLEDGE and SKILLS

• Knowledge of inventory management and merchandising practices.
• Knowledge of cash handling procedures including cashier accountability and deposit controls.
• Effective interpersonal skills.
• Effective organization skills with attention to detail.
• Ability to learn and perform IBM cash register functions, including those necessary to generate reports.
• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to solve problems and deal with a variety of situations where limited standardization exists.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE and STARS programs, etc.)
• Knowledge of recruiting, interviewing, hiring, counseling, and termination practices including legal compliance and internal processes.
• Certain store locations may give preference to bilingual Spanish speakers.
• Effective oral and written communication skills.

WORK EXPERIENCE and/or EDUCATION

• One year of experience in a retail environment preferred for external candidates
• High school diploma or equivalent strongly preferred.

COMPETENCIES

• Aligns motives, values and beliefs with Dollar General values.
• Supports ownership by tapping into the potential of others.
• Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
• Demonstrates responsiveness and sensitivity to customer needs.
• Acts as a liaison between the Store Support Center and store employees.
• Provides continuous attention to development of staff.
• Interacts tactfully yet directly with employees and maintains an open forum of exchange.
• Recruits, hires and trains qualified applicants to fulfill a store need.
• Ensures store compliance to federal labor laws and company policies and procedures.
• Fosters cooperation and collaboration.

WORKING CONDITIONS and PHYSICAL REQUIREMENTS

• Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
• Fast-paced environment; moderate noise level.
• Frequent walking and standing.
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Frequent handling of merchandise and equipment such as hand-held scanners pricing guns, box cutters, merchandise containers and carts, two-wheel dollies, and U-boats (six-wheel carts).
• Occasional climbing (using ladder).
• Occasionally exposed to outside weather conditions.
• Occasional driving/providing own transportation to make bank deposits, attend management meetings and to other Dollar General stores.

Note This position requires some travel with limited overnight stays

Dollar General Corporation is an equal opportunity employer.

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