Assistant Store Manager Jobs

Come join the team that is reinventing home! Wayfair is hiring for our AllModern retail store! If you are looking for rapid growth, constant learning and dynamic challenges, Wayfair’s AllModern store might be the future home for your career.

What you’ll do:

• Utilize sales analytics tools to drive store profitability and growth in a way that supports the success of the overall brand.
• Manage and monitor stock levels, merchandise adjacencies, presentations, signing, and assortment in all departments to ensure the sales-floor is adequately stocked. Maintain visual standards of the store, per home office directive.
• Lead customer fulfillment across all channels leveraging all services including (order pick up, outgoing shipment, incoming inventory, home delivery, Installation).
• Master our brand story and be able to share our brand with polished communication, personal appearance and professionalism.
• Foster and instill a culture of accountability and continuous feedback to promote a profitable, positive, and dynamic environment.
• As an authentic brand ambassador for the Wayfair family, lead and create a best in class customer experience by connecting them with the world's biggest and best home online assortment brought to life in our stores.
• Live by, emulate, and guide by our People Principles every day.
• Participate in operational store activities as needed: bringing new products to the floor, floor sets, replenishment, substitutions and general store upkeep.
• Assist the Store Manager in leading a team to always use good judgment; demonstrate a culture of ethical conduct, security, and compliance.
• Build a talent pipeline, both internal and external, to deliver budgeted sales and best in class customer experience
• Consistently recruit, hire, and retain a salesforce that delights and inspires our customers while driving sales and providing design advice.
• Perform opening and closing routines and provide supervision to ensure the store is meeting financial goals and associates are providing best in class service to our customers.
• Assist the Store Manager in bringing the Wayfair brand family to life by building a high performing customer centric team, and actively linking them in an authentic way to all channels.
• Bring a willingness to share innovative ideas and solutions to continuously improve team operations.
• Build schedules that allow for best in class customer service, meet all operational business requirements and are fair and balanced for associates.
• Ignite an on-brand design space utilizing all of our design and omni channel tools and services to bring our customer’s design aspirations to life.
• Ensure the team feels supported and inspired daily; Treat all personnel internally and externally with respect, empathy, and inclusion.
• Lead and develop a team of Design Advisors to meet sales goals
• Manage stockroom organization and supply levels to maximize efficiency, safety and productivity to support sales floor replenishment and omni channel fulfillment.
• Maintain leadership presence through effective floor management and resource allocation.
• Guide customers through their questions on product features and functionality, style and product coordination, and cutting requests, including in store assortment and endless aisle.

What you’ll need:

• Track record of thriving in a fast paced and changing environment.
• Proven ability to motivate, influence and inspire yourself and others.
• 3+ years of retail leadership experience. Interior design, furniture or home goods experience preferred.
• Exceptional analytical, problem-solving and decision-making skills.
• 3+ years of design experience strongly preferred

Essential Functions:

• Technical acumen to learn necessary software; experience with Google Cloud G Suite, including Docs, Sheets, Slides, and forms preferred.
• Ability to anticipate customers' needs.
• Ability to operate or to quickly learn the stores point-of-sale system
• Excellent active listening skills.
• Extensive knowledge of the merchandise sold.
• Ability to recommend merchandise to customers.
• Excellent sales and customer service skills.
• Excellent verbal communication skills.
• Ability to process information and merchandise through a computer system and POS register system.

Physical Requirements:

• While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee frequently is required to handle, or feel and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. The employee must regularly, frequently or occasionally lift and/or move up to 50 lbs
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Hours:

At Wayfair and our family of brands, we strive to provide our employees with a work schedule that protects their work/life balance and takes their scheduling preferences into consideration. Please understand due to the nature of the retail industry, your shift schedule will vary. However, we will work to provide you with your schedule a minimum of 2 weeks in advance, and you will have the opportunity to trade with teammates as needed.

Employment in this role will be contingent on successful completion of a background check.

Compensation starting at $$27.70 an hour, which increases based on experience + quarterly bonuses, medical benefits and a generous employee discount.