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Company | NYC Alliance |
Address | Grandville, MI, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-07-13 |
Posted at | 10 months ago |
POSITION OVERVIEW:
- Recruit, train, motivate and retain quality sales associates.
- Set goals and manage to expectations by clearly communicating to the staff the metrics by which success is measured in each area of the business
- Meet monthly with each associate to discuss performance by reviewing productivity vs. goals. Coach and provide suggestions for improvement as necessary and address with progressive documentation as required.
- Teach and monitor each associate on store operations and policies & procedures
- Perform daily paperwork reconciliation and other operational tasks
- Set an example of exceptional customer service by leading sales efforts on the selling floor
- Improve profitability by managing controllable expenses such as payroll, supplies and shrinkage
- Maintain a high level of visual merchandising and housekeeping standards
- Achieve and exceed productivity and sales plan expectations
- Protect store assets and inventory. Reconcile inventory to identify and reduce shrinkage.
- Implement company policies and procedures
- Minimum one year experience in retail management, knowledge of local market and clientele a plus
- A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels
- Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
- Full understanding of specialty retail, including business development, visual merchandising and store operations
- A trainer able to teach skills in customer service, selling, and operations
- Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives
- Computer skills to include operation of retail point of sale system, Word, Excel and email
- Strong leadership critical thinking and problem-solving skills. Delegate responsibility and work to the staff.
- A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities.
- Multi-Lingual a plus
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