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Company | Wild Bills Tobacco |
Address | Petoskey, MI, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-08-12 |
Posted at | 9 months ago |
Description:
The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, including managing employees, ensuring excellent customer service, and maximizing sales. The Assistant Store Manager will help to develop and implement strategies to improve the store's performance and profitability while maintaining a positive and welcoming environment for customers and employees. This position is a development role that is intended for those who aspire to become a Retail Store Manager.
Responsibilities:
Knowledge and Skills:
PI224963478
The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, including managing employees, ensuring excellent customer service, and maximizing sales. The Assistant Store Manager will help to develop and implement strategies to improve the store's performance and profitability while maintaining a positive and welcoming environment for customers and employees. This position is a development role that is intended for those who aspire to become a Retail Store Manager.
Responsibilities:
- Full-time hours and must be able to work evenings, weekends, and holidays.
- Provide feedback and recommendations to the Store Manager on employees, operations, and sales issues, including but not limited to recommending process improvements, trainings, marketing strategies, and product offerings.
- Collaborate with the Store Manager and other employees to ensure that the store meets or exceeds all operational and financial targets.
- Maintain a safe, clean, and organized store environment, including implementing and enforcing all company policies and procedures.
- Development and growth opportunities
- The majority of business hours are spent on the sales floor greeting customers, coaching employees, and running the business where it matters most.
- Manage all store operations daily, including but not limited to inventory, cash handling, staffing, customer service, and cleanliness.
- Assist in managing and developing store employees for optimal performance in sales and store operations.
- Benefits available: health, dental, vision, life insurance.
- Ensure that the store operates smoothly and efficiently, including managing inventory, monitoring expenses, executing promotional strategies and scheduling of employees.
- Merchandise discounts.
- Assist in recruiting, interviewing, selecting, and retaining store employees.
- Obtain product knowledge about all products as well as awareness of current product launches and promotions.
- Provide excellent customer service, including handling customer inquiries and complaints, resolving issues, and ensuring a positive shopping experience for all customers.
Knowledge and Skills:
- Microsoft Office
- Customer Service
- Basic math of adding and subtracting
- Written and Communications
- Store Operations
- Flexible to work weekends and holidays if needed
- Completion of high school degree
- At least 21 years or older
- Ability to lift up to 50 pounds
PI224963478
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