Store Manager In Training (Mit)

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our UofL store located at 1913 South 4th Street, Louisville KY 45056, and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

Our MIT sweet perks & compensation:

• Pet Insurance for your furry loved ones
• Achievable growth/promotion opportunities
• FREE cookies with every shift!
• You get to work in a fun, exciting team environment
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Hourly compensation of up to $20.00/hr (rate depends upon experience) eligibility for end of period store bonus
• Job stability with a rapidly growing and reputable company
• $25.00 monthly cellphone stipend
• Excellent comprehensive benefits 1st day of the month after 60 days of employment

What will I do as a MIT with Insomnia Cookies?

• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service
• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Support Store Ops Manager with ordering, inventory control and scheduling
• Lead new hourly staff onboarding and initial training
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries

Desired skills/experience:

• Prior experience conducting in-person interviews of hourly support staff
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior Point of Sale (POS) systems experience
• Must be 18 years of age or older and have legal eligibility for employment in the United States
• Ability to utilize MS Office, Word and our Applicant Tracking System

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so. many. cookies. later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 240 stores nationally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!