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- User Experience Researcher
- USER RESEARCHER
- User Experience Researcher Manager
- User Experience Researcher Intern
- User Experience Researcher Remote
- Senior User Experience Researcher
- Contract Senior User Experience Researcher
- Consumer Insights – User Experience Researcher
- Associate User Experience Researcher
- Staff User Experience Researcher
Staff User Experience Researcher
| Company | Aurora Innovation |
| Address | , San Francisco, Ca |
| Employment type | FULL_TIME |
| Salary | $154,000 - $257,000 a year |
| Expires | 2023-07-17 |
| Posted at | 1 year ago |
Who We Are
Aurora (Nasdaq: AUR) is delivering the benefits of self-driving technology safely, quickly, and broadly to make transportation safer, increasingly accessible, and more reliable and efficient than ever before. The Aurora Driver is a self-driving system designed to operate multiple vehicle types, from freight-hauling semi-trucks to ride-hailing passenger vehicles, and underpins Aurora Horizon and Aurora Connect, its driver-as-a-service products for trucking and ride-hailing. Aurora is working with industry leaders across the transportation ecosystem, including Toyota, FedEx, Volvo Trucks, PACCAR, Uber, Uber Freight, U.S. Xpress, Werner, Covenant, Schneider, and Ryder. For Aurora's latest news, visit aurora.tech and @aurora_inno on Twitter.
Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We're searching for a Staff User Experience Researcher. This person will partner closely with senior leaders, engineers, product managers, and designers to streamline and scale internal processes and tools to help us bring the Aurora Driver to market. You should feel comfortable performing a full range of UX research skills including discovery, evaluation, analysis and synthesis, and communication and presentation. You'll gain a deep understanding and advocate for the users who are responsible for the development and testing of the Aurora Driver. You'll help to define tools, services and workflows that enable data-driven decision making. We're excited to welcome you as a team member to deliver the benefits of self-driving to the world. This is a full-time position in our Mountain View, CA, San Francisco, CA or Pittsburgh, PA office.
In this role you will
- Build insight across the organization to improve the products we build and always be a champion for our users.
- Adapt and innovate research methods to meet product needs by delivering high-quality insights in a fast-paced work environment, and by contextualizing for specific use cases across autonomy development products.
- Identify and explore new opportunities through creative research methods and co-design sessions to help define product roadmaps, vision, and strategy.
- Design and conduct qualitative studies, including field observations and interviews, remote and in-person usability studies for existing and future products.
- Collaborate with other researchers, designers, product managers, data scientists, marketing and operations managers, and engineers to ensure research you deliver is coordinated into every aspect of the product and provides a holistic view of our users.
- Lead a UX research initiative to evaluate the usefulness and usability of essential workflows behind our self-driving technology, empowering teams to identify and enhance areas for optimization.
- Design and conduct quantitative studies, such as structuring and analyzing surveys to evaluate the impact of product changes and capture insights at scale.
- Synthesize and communicate research findings to advise business decisions through rich storytelling via presentations, reports, workshops and any other novel, creative approaches that you invent.
- Collaborate with diverse cross-functional partners to pinpoint opportunities to optimize our human-in-the-loop tool ecosystem, accelerating the advancement of development and testing.
Essential Qualifications
- Track record of demonstrating excellent command of research questions within a given domain and of technical tools for the analysis of data within that domain.
- Ability to work collaboratively with people from all disciplines and levels including senior leadership.
- 7+ years of professional UX Research experience.
- BA/BS degree in Human-Computer Interaction, Statistics, Psychology, Computer Science, Anthropology, Communications, Information Science, Sociology, or equivalent practical experience.
- Ability to communicate complex ideas to the team and stakeholders.
- Previous experience driving research programs that have had a lasting impact on product and design decisions.
- Experience working on complex interactive systems or data products.
Desirable Qualifications
- Ability to travel 25% of time
- Familiarity with a programming language commonly used for data manipulation and computational statistics (such as Python, R, Matlab, C++, Java or Go), and in SQL
- Previous experience identifying, onboarding, and leading external research, translation, transcription, and tools vendors
- MS or Ph.D. degree in HCI, Psychology, Statistics, Computer Science
#LI-SP
#Mid-Senior
The base salary range for this position is $154,000.00-$257,000.00 per year. Aurora's pay ranges are determined by role, level, and location. Within the range, the successful candidate's starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.
Working at Aurora
At Aurora, we bring together extraordinarily talented and experienced people united by the strength of our values. We operate with integrity, set outrageous goals, and build a culture where we win together — all without any jerks.
We have offices in several locations across the United States, where we encourage team and cross-functional collaboration. Aurora offers competitive medical, dental, and vision benefits, and additional healthcare support including medical transportation reimbursement, fertility, adoption, and surrogacy benefits. We empower our employees and their families with options to further their unique physical, mental, and financial well-being.
Our Learning and Development offerings include Aurora Academy, where our people learn, develop, and practice the essential skills that drive Aurora's mission, continually up-leveling our team along the way. Our Careers page provides insight into career opportunities at Aurora, and you can find all the latest news on our Blog.
Safety is central to everything we do. Every employee at Aurora has a role in contributing to safety, every step of the way. We seek candidates who take active responsibility, can contribute to building an atmosphere of trust, and invest in the organization's long-term success by working safely — no matter what.
We believe that self-driving technology has broad benefits – including increased access to transportation. To realize those benefits, we need a workforce with diverse experiences, insights, and perspectives — a workforce that reflects the communities our technology will serve.
Aurora is committed to providing access to anyone who seeks information from our website. We invite anyone using assistive technologies, such as a screen reader or Braille reader, to email us at [email protected] if they experience difficulty using our website. Please describe the accessibility problem and include a URL (if available).
Aurora considers candidates without regard to their race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, pregnancy status, parent or caregiver status, ancestry, political affiliation, veteran and/or military status, physical or mental disability, or any other status protected by federal or state law. Aurora considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
For California applicants, information collected and processed as part of your application and any job applications you choose to submit is subject to Aurora's California Employment Privacy Policy.
Diversity, Equity and Inclusion
At Aurora, every employee is empowered to take an active role in building an inclusive, collaborative, and unified culture that leverages our diverse strengths, perspectives, and backgrounds.
Transforming how the world moves people and goods involves seeking to understand backgrounds, insights, and lived experiences that differ from our own. One way we accomplish that is with our 15 employee-led Aurora Unified Groups, which support diverse voices and drive inclusive collaboration. We believe that teamwork, belonging, and trust motivate and support our employees to do their best work. As our team grows, we strive to attract and retain exceptional talent that adds new perspectives and experiences and continues to drive innovation. Learn more on our Culture Page.
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