Sr. Manager, Software Engineering

Company Overview

DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.

What you'll do

We are looking for a hands-on Sr Manager, Engineering to lead the Document Management group, helping to scale and build the next generation of e-Sign experiences. You will own core functionality for all document experiences, including upload, download, document processing, etc. All documents flow through this pipeline and it touches the experience of every customer of DocuSign. As a technology leader, you will help build a top-tier software organization that is responsible for building low or no code SaaS products that meet the needs of our wide range of customers and their workflows. You are results-driven, believe in winning together, and always looking for continuous improvement. Our team focuses on distributed decision making that rewards ownership, transparency, and collaboration.

This position is a people manager role reporting to the Senior Director of Engineering.

Responsibility

• Obsess over great user experience and will be a partner to product management and engineering, sales, operation, and other parts of the business
• Be the Engineering leader responsible for executing on our product roadmap using agile practices and will champion the culture, processes, and tools required to maintain a frictionless high quality development environment
• Be responsible for delivering products that delight customers while managing the health of the code base through continuous refactoring and management of technical debt
• Have passion for continuous improvement
• Lead a team of engineers at various stages of their career, actively investing in their growth and development
• Cultivate an open, collaborative, and fun work environment for yourself and your team
• Have a demonstrated track record of building high performing, secure applications and building security into the DNA of products
• Work closely with product, design, security, customer success and other teams to provide technical expertise throughout all phases of product development
• Provide coaching and leadership in software best practices, automated test strategies, and work toward flattening the cost of change curve for our software products and services

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 3+ years of managing software organizations over 25 people or equivalent experience
• Experience with Saas or Cloud
• Experience with large complex data ecosystems and data quality and lifecycle issues
• 12+ years of combined software development and management experience across at least 3 languages or paradigms, and frameworks or equivalent experience
• 8+ years of hands on software development or equivalent experience
• Experience with highly scalable, high-volume distributed systems and services with top-tier resiliency, availability (five nines), and performance

Preferred

• Prior experience with full stack SaaS development
• Prior experience building an integrations platform/infrastructure to seamlessly integrate 3rd party applications
• Demonstrated track record leading geographically dispersed teams

Wage Transparency

Based on applicable legislation, the below details pay ranges in the following locations:

Washington and New York (including NYC metro area): $157,900 - $234,275 base salary

This role is also eligible for bonus, equity and benefits.

Life at DocuSign

Working here

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at [email protected].

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.