Sr. Inside Sales Associate

Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
Position Summary
The ISA partners with external and internal sales team to develop the territories they support through extensive sales, client onboarding and enrollment efforts, particularly in the Start-up 401(k) Plan segment. Sales activities include outbound calls/emails to generate and close new leads and competitively position the Program. Additionally, the ISA will support the onboarding experience for new Plan Sponsors starting a retirement plan for their firm (Start-up Plan sales). The ISA will have regular interaction with Operations and Plan Document Review teams, working closely on plan document drafting, participant enrollment support, questions, research and attention to items through the automated workflow system. The position requires retirement plan administration and business knowledge and a proactive attitude. A successful ISA possesses strong product and consultative sales skills, initiates and/or follows up on the pipeline, identifies and closes new sales opportunities, and relentlessly focuses on the customer experience. The ISA will work closely with the external and internal sales team with the intentions of exceeding sales goals, and will report to the National Sales Director.
Profile Responsibilities

• Conduct targeted campaigns to drive meeting, proposal and sales activities
• Participate in regularly scheduled prospect calls and on-demand meetings
• Other duties as assigned
• Work collaboratively with the external and internal sales team to exceed sales goals, particularly in the Start-up plan segment.
• Follow up on pipeline, prospect for new opportunities, and close new leads
• Provide participant enrollment support and walk through first contribution for Start-up plan sales
• Provide quality customer service and communicate product and plan design information
• Daily review and completion of client-related tasks and inquiries
• Place outbound calls to prospective clients as well as take inbound calls.
• Competitively position the Program and process proposals, facilitate the onboarding experience

Education & Experience

• 3+ years in Retirement Plan Experience
• Independent self-starter who thinks proactively
• Series 6 & 63 licensed, or must obtain within 60 days of hire.
• Strong communication skills & time management skills
• Omni system knowledge is preferred, but not required.
• Retirement Plan Administration/Document experience a plus
• College degree or equivalent work experience
• Strong organizational skills and attention to detail required

Compensation Pay Disclosure
Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$62,240 - $77,800 USD
Be Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer

• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Paid volunteer time — 40 hours per calendar year
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Tuition reimbursement up to $5,250/year
• Health, dental, vision and life insurance plans

Learn More About Voya Benefits (download PDF)
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:

• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.

Learn More About Critical Skills
Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
We are committed to maintaining a diverse workforce. This commitment governs all decisions related to employment, including selection, development and compensation. It also includes an employee’s request for reasonable accommodation. All employees will be treated in a manner free from discrimination or harassment. Voya is committed to providing equal employment opportunities for persons with disabilities, including reasonable accommodation when needed. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please see our resources for applicants with disabilities.
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