Inside Customer Support – Safety & Industrial Supplies

Inside Customer Support Representative – Safety & Industrial Supplies

As an MRO Inside Customer Support Representative, you will provide product & technical information to support our Customer’s and outside sales team.

Responsibilities & Requirements

• Strong computer skills. Proficient with all Microsoft Office Programs: Outlook, Word, Excel
• Act as a resource to the customer regarding safety, industrial, and other MRO products
• Product or industry experience preferred – safety, industrial maintenance supplies, abrasives and MRO products
• Ability to multi-task, prioritize, be organized, and manage time effectively
• Answer calls, research and recommend options, source products, provide quotes, check price and delivery and enter orders.

Why this job?

• Potential hybrid schedule after a 6-month training period
• Excellent Medical, Dental, Vision Insurance – Day 1 of Employment
• 401k with Match
• Generous Paid Time Off
• Competitive Compensation Package
• Ongoing technical training provided

Why our company?

Productivity is known for impressive customer service and integrity within our industry. That reputation is only achieved by hiring the right people, treating them with respect, providing excellent customer service, and acting with integrity where our employees are concerned. We are a stable, established company, and we’ve been around for a long time! Over the years, we have continued to grow, learn, evolve, and expand, providing growth opportunities to our long-term employees.

We are committed to providing Equal Employment Opportunities to all employees and applicants.

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