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Sr. Director, Ecommerce Jobs
Company | Shutterfly |
Address | Eden Prairie, MN, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-08-06 |
Posted at | 10 months ago |
Description
- Drive strategic vision to create and implement targeted and brand & integrated marketing that drives revenue growth and builds brand identity.
- Manage insight analytics, to ensure that the team draws actionable insights and remains on top of customer and market trends.
- Drive customer success through supporting the development and execution of a customer service vision, including expert-driven support teams.
- Take responsibility for site performance the end-to-end business technology , from customer-facing front end through fulfillment, WMS and OMS. Work with Product to lead and develop the product roadmap, in conjunction with the General Manager, Engineering and other business line leaders.
- Lead and strengthen the marketing, product and communications teams, including performance marketing, brand-building, PR and communications, content creation, competitive and market intelligence, business strategy and planning.
- Take responsibility for strategic direction, enhancement, and revenue performance of business products and services, actively driving towards incremental revenue opportunities and long-term growth, achieving revenue and growth targets.
- Innovate to identify impactful, economically-viable, and scalable new growth drivers.
- Develop clear insights and learn quickly what is working and not working to lead the marketing team in optimizing and adapting to drive growth..
- Provide hands-on leadership, coaching and/or direction to your teams.
- Solid understanding of retail, ecommerce, and brand portfolio management required.
- Strong ability to analyze results of programs or research and derive actionable insights.
- Success in a fast-paced, entrepreneurial environment with ill-defined problems, such as a technology-enabled start-up, required.
- 12+ years of progressive leadership experience in marketing and product, with specific experience in consumer-driven brand marketing, product management, digital / ecommerce marketing, and channel development desired.
- Proven track record in developing brand through integrated marketing plans in a highly competitive market space with experience / familiarity across display, paid search, organic, email, and social channels.
- MBA preferred.
- Direct experience managing or working directly with Product or website / user experience to improve conversion and customer experience.
- Proactive, energetic, self-starter looking to have a significant impact on business success.
- Experience working in a sustainable business strongly desired.
- Balanced leadership style, a high level of intellectual agility and capacity for original thoughts, the ability to set a clear vision, and the willingness to be hands-on and lead by example, leading, coaching and developing teams.
- Demonstrated strength in strategic thinking, analytics and data-oriented decision-making.
- Working at Shutterfly*
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