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Company

Flik Hospitality Group

Address , New York, 10001, Ny
Employment type FULL_TIME
Salary $31 - $36 an hour
Expires 2023-07-21
Posted at 11 months ago
Job Description
Flik Hospitality Group

Salary: $31 - $36 / Hour

What makes FLIK click


What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Positions at this location require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Job Summary

The Space Team will be efficient, professional and deliver white glove service to all guests at all times. Service delivery may include but not limited to warmly greeting arriving guests, providing a fond farewell, promptly and accurately executing requests, providing local information or directions, providing, maintains proficiency in the reservation tool and processes reservations, is knowledgeable of VIPS's, catering offerings and events of the day.
Key Responsibilities:

  • Overlook conference reservations, cancellations, and holding requests through the EMS software.
  • Update SOPs and other Space Management documents when required.
  • Overlook Outlook communication with internal hosts to confirm all attendee counts and requests are satisfactory and to their needs.
  • Overlook conference reservations, cancellations, no shows and holding requests through scheduling software.
  • Assist in shipping and receiving duties as necessary.
  • Responsible for assisting smaller groups and internal meetings
  • Be knowledgeable of conference center spaces and event procedures
  • Sustaining prominent professionalism to change, resolve, or improve reservation requests by the client.
  • Assist with Reserve Space inquiries and troubleshooting issues
  • Serve as liaison with Audio Visual service, catering services and any outside vendors on event-related matters.
  • Willing to work evenings if necessary
  • Assist in Breakfast and Lunch services to ensure that all catering aligns with the BEO.
  • Monitor the Space and Experience shared mailbox and Teams channels
  • Phone reception with hosts for any changes or conflicts with specific requests they ask to be provided.
  • Other duties as assigned
  • Daily walk through of enclosed spaces to confirm all guests are in their assigned rooms, respond to No Shows, and assist those who are looking for day of space
  • Assist with Meet and Greet service for high profile guests and clients when needed
  • Provide outstanding client service and can build relationships with internal and external clients and vendors.
  • Monitor the waitlist and assign space following client policy
  • Assist the M+E team with managing and coordinating executive and departmental programs to execute successful meetings and conferences.

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story


Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Flik maintains a drug-free workplace.

Associates at Flik Hospitality are offered many fantastic benefits.

  • Discount Marketplace
  • Commuter Benefits
  • Pet Insurance
  • Medical
  • Paid Time Off
  • Associate Shopping Program
  • Flexible Spending Accounts (FSAs)
  • Life Insurance/ AD
  • Vision
  • Disability Insurance
  • Dental
  • Health and Wellness Programs
  • Identity Theft Protection
  • Retirement Plan
  • Holiday Time Off (varies by site/state)
  • Employee Assistance Program

Req ID: 1187268

Flik Hospitality Group

HILARIA KWAKUMEY

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