Spa Receptionist Jobs

The Summit Club is looking for a motivated Spa Receptionist who will be responsible for checking members/guests in and out for their treatments. Booking appointments by phone and in person. Provide members/guests with assistance regarding any questions and reasonable requests.

Key Responsibilities

• Assist locker room staff to maintain clean and stocked locker room facilities.
• Answer phones and book appointments. Must send confirmation in a timely manner or communicate when you expect to confirm their booking.
• Knowledge of retail products and ability to explain, suggest and sell.
• Manage daily scheduling and spreadsheets.
• Look up past transactions & preferences in Point of Sale Program, Jonas.
• Tour the spa facility with prospects, new members, etc as needed.
• Check members/guests in and out of their spa treatments.
• Unpack, label, display and inventory retail.
• Revise tickets to include required detailed information.

Skills and Qualifications

• Must have strong computer, phone and verbal skills.
• The work can be sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, linens, etc. No special physical demands are required to perform the work.
• Expected to work weekends, holidays and varied hours depending on business levels and daily bookings.
• Detail oriented with the ability to multi-task and work well alone.
• Excellent customer service skills are required.

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