Spa Receptionist - Bellagio

As a Spa Receptionist, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Create exceptional customer service and assist guests with questions, ensure professional and courteous behavior to all guests and employees, manage cash bank daily, retain knowledge of spa/salon software system
• Follow all departmental and policies and procedures including safety and sanitation policies
• Promote and sell service treatments, enhancements, upgrades and retail products
• Provide services including but not limited to, assisting all guests with Spa and/or Salon appointments, check guests in and out of facility, provide sincere, enthusiastic, quality, and consistent customer service to the spa and salon clients
• Perform other job-related duties as requested
• Consistently offer professional, friendly and engaging service to exceed guest expectations

MINIMUM REQUIREMENTS:

• Work varied shifts, to include weekends and holidays

PREFERRED:

• Two (2) years of Spa Receptionist experience
• Experience in retail
• Experience in a similar luxury spa or salon setting