Spa Concierge Jobs

Four Seasons Hotels & Resorts, Employer of Choice:

“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts

About Four Seasons Hotels and Resorts:

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. At Four Seasons, our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.

Four Seasons Resort and Residences Vail:

At the foot of Vail Mountain, you'll find Four Seasons Resort and Residences Vail, a contemporary landmark luxury hotel graced with European flair. Outside, peaked roofs draw their inspiration from the Gore mountain range, while inside, a light-filled ambience beckons. Nearby, alpine trails await.

Located in the heart of Vail Village, the Resort offers 121 spacious, well-appointed guest rooms and suites; an award winning full-service spa; a renowned mountain steakhouse, Flame; and a lively food and cocktail hotspot, The Remedy.

Four Seasons Resort and Residences Vail has received the industry’s most sought-after accolades, including Forbes Four-Star rating for the Resort.

Career Opportunity:

The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to provide exceptional service. Be part of a cohesive team with opportunities to build a successful career with global potential. Passionate Four Seasons professionals ensure that every experience is unlike another, and every guest is the most important person in the room.

Spa Concierge, Full Time Regular

The Spa Concierge is responsible for the experience at the Front Desk of the Spa and ensuring our guests have a smooth arrival, treatment, and departure experience. They will also be responsible for managing the entrance at the pool by greeting guests, assigning them to seats, managing the wait list and clearing seats when guest depart. This position will respond to all guest needs either in person or via phone. They must be able to assist with assessing the guest needs and requests and add personal recommendations where appropriate. They will use the Point of Sales System to accurately charge the guest for services and items. This position will also recommend retail products to guests.

Spa Concierge skills and qualifications needed: College education or equivalent experience, Luxury spa experience preferred, strong guest service experience, ability to work well and maintain organization in a fast-paced environment, and requires knowledge of the ability to operate computer equipment.

A successful candidate will have a flexible schedule, ability to work morning, afternoon, or evening shifts, weekends, and holidays. Must be fluent in English and possess legal work authorization in the United States.

Comprehensive Benefits

• Shift meals prepared by our culinary staff.
• Discounted and Complimentary travel programs around the World! Culinary, retail and wellness experiences at special rates.
• Merchant and Eco Passes
• In-house dry cleaning of provided uniforms.
• Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan).
• 401k participation with company matching program
• Winter season bonus program
• Wage is $23.30 /hour
• Be yourself and become a member of a work family that cares about you and invests in your development.
• Master your craft here and abroad! Seasonal “Task Force” opportunities are available.
• Employee engagement at all levels; Where your thoughts and ideas are not only heard but actioned.

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.