Solutions Development Team Manager

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

Within this fast-paced and high-growth environment you will motivate the team to hit targets and develop the team’s skills. You will collaborate with the sales and sales operations teams, as well as senior leadership, to drive new business growth to achieve Enterprise Sales targets.

Supports the sale, pricing, and Enterprise Solution design/development of large integrated laboratory service and maintenance programs to external customers; often involving multi-function and multi-vendor efforts.

Manages a small team or direct reports responsible for working with Enterprise Sales Organization to determine requirements, solutions modeling, pricing, and proposals. A key member of deal team to support and drive Enterprise Solutions New Business in the Americas and drive business to meet Sales Order Targets with acceptable levels of profitability.

Qualifications

Specific Responsibilities include:

• Owns CrossLab service and maintenance program modeling and pricing
• Successful management of all new pre-sales Enterprise Solutions modeling and pricing in the Americas.
• Engage local delivery with solution design and delivery.
• Establish effective teamwork within and across functions
• Assist enterprise sales team with Customer Proposal writing
• Direct Report Management
• Leads customer needs analysis activities as required.
• Provide Cross-functional team leadership that is in line with Agilent policies and procedures.
• Development of Customer and partner Scope of Works that meet Customer and Agilent business objectives
• Works with sales team in pre-sales activities, negotiation, and contracting process.
• Responsible for CrossLab Enterprise solution design, laboratory instrument service and maintenance.
• Develop and implement sales strategies to grow the business and hit account acquisition targets

Fundamental CrossLab Services Competencies Required:

• Team building/development and leadership skills
• Basic GMP and GLP experience preferred
• Excellent written and verbal communication skills; fluent in English
• Ability to manage and understand laboratory instrument service and maintenance business (process & financial). Pharmaceutical industry experience preferred.
• Minimum 4 year Educational scientific degree or equivalent experience
• Formal Project Management training or equivalent experience
• External Customer oriented
• Strong business acumen skills
• Strong Excel, Word and PowerPoint experience highly preferred.
• Quality process improvement experience
• 3+years of laboratory instrument service and maintenance experience (Prefer pharmaceutical Instrumentation experience)
• Experience collaborating with sales on large scale customer lab operation solutions.

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.

Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email [email protected] or contact +1-262-754-5030.

For more information about equal employment opportunity protections, please see all of our notices for EEO below.

Option to Work Remote

Yes

Travel Required

25% of the Time

Shift

Day

Duration

No End Date

Job Function

Services & Support