Social Media Specialist Jobs

Who are we?
Qgiv exists to help people fulfill their passion to make a difference. Founded in 2007, Qgiv now provides thoughtfully-designed, user-friendly fundraising software to more than 6,000 nonprofits in the US and Canada. Nonprofits such as Habitat for Humanity, Big Brothers Big Sisters, Junior Achievement, Humane Societies, and more use Qgiv’s online fundraising tools to delight donors and raise funds for their missions.
We’re guided by our core values: empathy, introspection, honesty + integrity, persistence, openness, respect, and passion. We work hard to meet deadlines and goals, but we also take time to celebrate and have fun! In the office, we enjoy game nights, potlucks, costumes, office decorating competitions, a monthly birthday cake, and more free snacks and beverages than should be allowed. For those remote, we stay connected through video and Slack, weekly coffee talks, and virtual Town Hall meetings.
We strive to create a workplace culture in which individuals can be their authentic selves while working towards our company mission. We don’t search for perfect candidates; we look for candidates that are invested in helping us improve while also improving themselves.
Summary:
Qgiv is looking for a Social Media Specialist to develop and implement content for our social media calendar and communications. In this role, you’ll plan and create social media content to educate customers and prospects and increase public awareness of Qgiv. If you’re a great storyteller, know your way around multiple social media platforms, have a knack for writing and design, and are comfortable being both behind the camera and in front of the camera, we’d love to hear from you! Above all else, our ideal candidate has a desire to learn and grow. Social media is always changing and we’re looking for someone who can embrace Qgiv’s core values of Introspection and Passion to learn anything they might lack in technical experience.
Qgiv is a fast-growing SaaS-based technology company with a history of delivering innovative solutions that empower nonprofit organizations and their fundraising programs. Qgiv employees are active learners and collaborators, motivated by the work our customers do and the impact they make on the world. By joining the team, you’ll have the support and encouragement to do remarkable things every day. We face challenges together and we win together. And together, we deliver world-class solutions that transform the way our nonprofit customers fundraise.
Substantial Position Goals

• Monitor, analyze, and communicate social analytics and results on a quarterly basis
• Covert social media followers into top of funnel prospects
• Create engaging content for social media based on industry trends and best practices
• Increase awareness of the Qgiv brand through various forms of social media content strategy and advertising
• Expand Qgiv’s social reach by improving upon and executing social targeting and advertising strategy

What To Expect

• Create and manage a social media content calendar to ensure design requests, client contact requests, and other supporting materials are submitted and delivered on time
• Occasionally respond to after-hours messages from customers (no, we don’t expect you to be on Facebook at 2 am!)
• Work with the Creative Director and design team to create social media templates and ensure that all graphics, videos, and media adhere to brand guidelines
• Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures, and shared images) – request updates as needed
• Create regular video content (Reels, jumping on differentimplementing TikTok trends, and occasionally getting in front of the camera) to highlight’s Qgiv’s culture and shares fundraising best practices with our audience
• Demonstrate company culture through “inside looks” at Qgiv, holiday posts, happenings around the office, etc.
• Be a brand ambassador, engaging with influential industry leaders, partners, and customers in a dialogue on social media to cultivate relationships and spread awareness of Qgiv
• Report social media insights, growth, and content strategy to Qgiv’s PR and Communications Manager
• Design and implement social media strategy based on current benchmark trends and audience preferences that aligns with business goals
• Promote social content using a researched target strategy, analyze results, and adjust for improvements
• Support webinars, conferences, and events with social coverage
• Generate consistent high-quality social posts that are in line with Qgiv’s brand standards and written in Qgiv’s voice (e.g. original text, quality photos, videos, and news)
• Uphold a welcoming, informational, and fun social voice for Qgiv with an emphasis on our passion for our customers and the difference they make
• Promote content across social platforms through paid ads, using researched targeting strategies that produce increased reach and product visibility

Requirements
What you need to be successful

• Customer service-oriented mentality
• Experience in creating graphics and videos
• Comfortable working under pressure to meet tight deadlines
• Experience as a Social Media Coordinator or similar role is a plus
• Strong project and time management to keep projects moving forward
• BS/BA in Marketing, Communications or similar field
• Video creation experience
• Strong copywriting and editing skills
• Strong communication skills with experience in relationship management
• Experience working with multiple stakeholders and collaborating effectively
• Must have a keen eye for detail and curiosity for learning
• Familiar with product marketing tactics (integrated marketing campaigns)
• Solid knowledge of social media tools (Facebook, Instagram, LinkedIn, Twitter, Youtube)
• Approaches projects with a sense of urgency to ensure timely posts/responses
• Creative mind with strong quantitative skills
• Familiar with Adobe Photoshop, InDesign, and Illustrator

Benefits
What’s in it for you?

• A flexible paid time-off policy and paid holidays
• Health, vision, dental insurance, fitness plan reimbursement, life and disability insurance, and a retirement savings plan
• The hardware you need to get the job done!
• Hybrid work options available
• Join a group of passionate people building and supporting technology that helps fuel the work of world-changing nonprofits
• Paid volunteer time off so you can make good things happen in your community
• 3 weeks paid parental leave (after 12 months of employment)
• Lots of Qgiv gear to add to your wardrobe (we have some of the softest shirts around)!
• Competitive pay
• Time off to vote