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Social Media Specialist Jobs

Company

U.S. Department of Labor

Address Washington, DC, United States
Employment type FULL_TIME
Salary
Category Government Administration
Expires 2023-07-31
Posted at 10 months ago
Job Description
Duties
As a Social Media Specialist, duties will include but are not limited to the following:
  • Works with subject matter experts to create and implement multi-platform social media communication plans highlighting the department's work.
  • Coordinates with department colleagues to create and execute stakeholder engagement strategies using social media platforms, the department blog, newsletters and other media.
  • Drafts and reviews social media materials to communicate department policies and messages on multiple platforms, including Facebook, Twitter, LinkedIn, Instagram and the department's blog.
  • Demonstrates strong writing, editing and oral communications skills, and an understanding of customer-centered design.
  • Establishes benchmarks and evaluates social media performance using basic analytical methods. Prepare reports assessing the impact of the department's social media outreach, with recommendations for improving the effectiveness of online communications.
  • Provides oversight and assessment of social media content, along with recommendations for new opportunities.
  • Works with creative team to create audio-visual materials in support of social media communications.
  • Advises and coordinates on virtual events, such as Twitter chats, Facebook Live events, and YouTube Premieres.
  • Applies a substantial knowledge of communications and plain language principals to create clear, accurate and accessible messages for audiences with diverse interests and backgrounds.
  • Monitors online conversations and provides recommendations for engagement.
  • Under guidance from management, plans for and responds to crisis situations on social media.
Requirements
Conditions of Employment
  • Must be at least 16 years old.
  • Must be a U.S. Citizen.
  • Requires a probationary period if the requirement has not been met.
  • Candidate required to obtain the necessary security/investigation level.
Qualifications
A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such position. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Helpful resources on creating a federal resume - and .
To qualify for this position, the resume must demonstrate one year of specialized experience equivalent to at least the GS-09 grade level, in the Federal Service. The experience must be directly related to the work of the position.
Examples of specialized experience are as follows:
  • Assessing social media performance; and
  • Researching new social media and digital products, projects, and/or technologies for suitability as communications tools.
  • Drafting and posting content to social media platforms such as Facebook, Twitter, LinkedIn, Instagram, etc. to communicate organizational messages and/or policies; and
OR-Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related
OR-Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages.
Applicants must meet the eligibility requirements of time-in-grade (52 weeks at GS-09), time-after-competitive-appointment (90 days), and minimum qualifications. These requirements must be met within 30 days of 07/06/2023, the announcement closing date.
Education
There are no education requirements for this position. However, if you wish to use your education as a basis for meeting the minimum qualification requirements, you must submit academic transcripts from an accredited institution demonstrating that you meet the qualifying education. If you do not submit sufficient academic documentation necessary to demonstrate that you meet the minimum qualification requirements based on education as described in this announcement, your application will be deemed incomplete, and you will receive no further consideration for this vacancy.
Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service.
If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum coursework requirements for this position. Click
Additional information
Applicants must meet all legal and regulatory requirements. Reference the "Required Documents" section for additional requirements.
This position is inside the bargaining unit. If the duty location is within the Washington, D.C. metropolitan area, the position will be included in the Local 12, AFGE bargaining unit. If the duty location is outside the Washington, D.C. metropolitan area, the position will be included in the NCFLL bargaining unit.
Persons who are deaf, hard of hearing, blind, or have speech disabilities, please dial 711 to access telecommunications relay services.
The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers. As such, the Department is committed to fostering a workplace and workforce that promote equal employment opportunity, reflects the diversity of the people we seek to serve, and models a culture of respect, equity, inclusion, and accessibility where every employee feels heard, supported, and empowered.
Refer to these links for more information:
Telework: Position Telework eligibility is determined by management based on position duties during the recruitment process. Employee participation in telework on a routine or situational basis is determined by management primarily based on business needs. Employees participating in telework are subject to the terms and conditions of the Department of Labor's Telework Program.
Based on agency needs, additional selections may be made from this vacancy announcement.
  • A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.