Slot Shift Manager Jobs

It is the primary responsibility of the Shift Manager Slot to assist in overseeing the day-to-day operation and performance of the department including staffing, compliance, training, projects and guest service. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

Specific Job Functions

• Provide instruction, training, and implementation of departmental and company programs to employees
• Intermediate knowledge of player tracking and marketing systems preferably Players Club, Customer Management System (CMS), or equivalent
• Perform all duties as deemed necessary for the success of the department
• At least five years previous experience in Slot Operations management/supervisory required
• Professional appearance and demeanor a must
• Organize and complete assigned projects and tasks with attention to detail within the established deadline
• Ensure compliance with local Gaming, departmental, company policies and procedures are followed by employees
• Assist in managing the daily operations and departmental performance consistent with the strategic plan and vision of the property
• Provide input into research, development, evaluation and implementation of new services, products, and technology to ensure department’s competitive position in the gaming industry
• Assist management with implementing guest service programs to employees consistent with the company and property’s core service standards
• A minimum of three years previous high-volume / high-end guest service experience required
• Must be team oriented with excellent organizational
• Must have, or be able to obtain, Gaming Registration
• Previous money handling experience preferred
• Delegate projects and tasks to subordinates consistent with departmental and company policies
• Manage and control employees staffing levels