Slot Attendant Jobs

Slot Attendant Arizona Charlie’s Boulder (Las Vegas, NV) Description:

Summary: Provide courteous and prompt guest service, change, jackpot, hopper/ticket voucher fill, ticket voucher redemption, and minor machine repairs when working on the floor. Create an atmosphere of excitement on the casino floor.

Essential Functions

• Exercise appropriate discretion in identifying situations that require management attention
• Fill hoppers and printers, and makes minor machine repairs as necessary
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations
• Communicate with staff via radio to ensure efficiency in guest service
• Keep assigned section in a neat, clean and orderly fashion, including but not limited to, pushing in unoccupied chairs, removing glasses and trash from the tops of machines and emptying ashtrays
• Carries a wallet with currency to ensure quick and accurate bill change for guests
• Check all monies received for counterfeit currency
• Performs other duties as assigned
• Coordinate with supervisors and Security to detect and prevent attempts to cheat or damage gaming equipment
• Ensures consistent and timely compliance with all gaming and internal control policies and procedures
• Work calmly and professionally in busy work environment while effectively multi-tasking
• Notify management team of any floor irregularities
• Proactively assist customers by continually searching for service lights and customers in need of service
• Enter jackpot data information in the computer system accurately
• Handle and secure company-issued keys in compliance with departmental guidelines
• Build and maintain proper rapport and satisfaction with customers by handling disputes, maintaining a positive attitude, engaging costumers, and communicating special promotions and property products
• Monitor assigned section(s) efficiently and timely while providing excellent guest service

Requirements

Qualifications/Requirements:

• Accurate money handling and documentation skills
• Present a professional appearance
• Ability to operate equipment such as an adding machine, computer, two-way radios and handheld voucher scanners
• High school diploma or equivalent preferred
• Working knowledge of the various slot and video games and equipment found on the casino floor preferred
• Minimum six months experience in same or similar role preferred
• Ability to effectively communicate in English, both written and verbal
• Must be at least 21 years of age
• Working knowledge of documentation required in transactions including jackpots, hopper fills, ticket voucher redemptions, title 31, dispatch logs, machine entries, and machine repairs preferred
• Excellent guest service skills
• Ability to accurately add, subtract, multiply and divide using whole numbers, common fractions and decimals

Required Work Cards

• Gaming

Physical Requirements

• Ability to work in a smoky, noisy environment with bright lights, some dust, &
• Bending, kneeling, climbing and using chemical agents (up to approx 25% of the time)
• Ability to communicate vocally utilizing portable radios and telephones (critical)
• Lifting/pushing/pulling/carrying up to 40 lbs
• Continuously walking and/or standing and working indoors (more than 75% of the time)
• Hearing, vision (including peripheral), speech and literacy (critical)
• Hot and cold temperatures

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All duties to be performed with or without reasonable accommodations.