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Site Reliability Engineer Jobs

Company

Cogito Corporation
Address ,
Employment type FULL_TIME
Salary $94,000 - $110,000 a year
Expires 2023-06-18
Posted at 1 year ago
Job Description

UNITED STATES /
ENGINEERING – SITE RELIABILITY ENGINEERING /
FULL-TIME (SALARIED) - NON SALES
/ REMOTE

Cogito is advancing the way people communicate by applying machine learning to enhance conversations in real-time. This is your chance to be a part of a trailblazing organization that is making a real difference using the latest cloud technologies for building highly-scalable products. Cogito performs in-call voice analysis and delivers real-time guidance to agents and unprecedented insights to managers to an impressive portfolio of Fortune 500 clients.

Cogito is searching for a Site Reliability Engineer to join our organization. The ideal candidate has a mix of customer-facing skills, a strong bend towards collaboration, operational production support experience, systems know-how, and leadership skills.

Who you are:

  • You have deep experience in running Kubernetes infrastructure for production SaaS systems on a global scale, on AWS. You have organized a team to provide responsive on-call support for both external and internal customers and maintained and upgraded large-scale production systems and cloud infrastructure to meet strict security requirements while maintaining operational SLOs and customer SLAs.
  • You have experience in platform migrations and have moved large production workloads from legacy systems to Kubernetes-based containerized microservices architecture successfully. You possess very strong troubleshooting skills and have worked with a team of SREs/operations engineers to perform troubleshooting, system maintenance, and software updates in the cloud-native Kubernetes environment.
  • You have transformed the operations model to enable continuous deployments and high developer productivity while the company has experienced hyper-growth and international expansion. You are well organized and thrive in fast-paced environments where priorities are set based on business needs. Conversant with a large variety of subjects, you have the ability to triage and manage a broad range of issues. You have led multiple projects to successful completion and deployment to production.

What you will get to do:

  • Contribute to making our infrastructure run in multiple regions and handle seamless and fast resource provisioning and service deployment, as well as building monitoring tools and dashboards
  • Help moving towards an improved CI/CD model. Currently developing these pipelines using (but not limited to): Jenkins, Ansible, AWS, CloudFormation, Terraform, Kubernetes, Docker
  • Design and reimplement Cogito's core infrastructure in a containerized, cloud-native manner, making use of Docker, Kubernetes, Istio, and AWS infrastructure
  • Enhance and develop automated testing at various levels of our component

Your background:

  • Experience with Continuous Integration / Delivery tooling, such as Jenkins, Travis CI, CircleCI, etc.
  • 3+ years in a Site Reliability Engineer role
  • Experience with Kubernetes networking and knowledge of how traffic flows within pods, load balancers, and the internet
  • Ability to work in a fast-paced environment
  • Experience using AWS systems, infrastructure, and automation tools, such as CloudFormation and TerraformAble to write code with programming/scripting languages to automate repeatable processes and develop/enhance microservice-based systems (e.g., Python, Java, C++, Go)
  • Cross-functional collaboration skills and relationship-building skills are a must
  • Experience with configuration management tools, such as Ansible, Chef, Puppet, etc.
  • Proven experience with designing, building, securing, and managing Kubernetes at scale
$94,000 - $110,000 a year
Cogito’s base salary range is determined through an analysis of similar positions in the external labor market. Base pay is just one component of Cogito’s total compensation package for employees and at times we hire outside the boundaries of the salary range. Other rewards may include annual bonuses, commissions, long-term incentives (equity), generous benefits (including a 401(k) company match on your contributions), etc. Actual compensation for all roles will be based on geographic location, work experience, education, licensure requirements, and/or skill level and will be finalized at the time of offer.
Benefits
Health - Medical, dental, vision, life, and disability insurance, health savings account (HSA), and flex spending accounts (FSAs)

Time Off - 37 paid days off per year (vacation, company holidays), sick time, extra paid parental leave, and flexible work schedules

Perks - $2,000 annually toward professional development, pet insurance, $500 annual well-being allowance, work-from-home stipend, referral bonus programs, and an employee assistance program (EAP)

Equal Opportunity Employer
Cogito is a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status, or veteran status.

Authorization to Work
Applicants for employment in the US must be authorized to work in the US.

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