Senior Engineer Ii - Digital Site Reliability

who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About this team
lululemon Digital Site Reliability Engineering - DevOps is dedicated to empowering teams to deliver working software in a reliable, repeatable, secure, observable, performant fashion, and provide the most enjoyable, inclusive, and supportive work environment possible. The SRE DevOps teams provides tools, know-how and assistance to digital engineering teams to help them manage their infrastructure and deployments in a safe, repeatable manner. You will work as part of a distributed, global team supported by other SRE and Enterprise Engineering teams, and our technology partners to help us collaboratively develop and deliver industry leading technology solutions that drive lululemon’s business goals.
A day in the life:
As a Senior Engineer II, you will work as a technical leader for the services your team delivers to product development teams. You will be counted on as an expert and leader in your technology space, as you contribute to all areas of development and operations (pre-production to production). As a Senior Engineer II, you will dedicate a fair amount of time to the planning and discovery of tools and practices inside your given area of expertise. You will apply that knowledge by working closely with your team and other engineering leaders to promote platform level improvements. Senior Engineer IIs take production readiness and performance personally and help drive continuous improvement. You will be part of a day-to-day matrixed support team and may perform on-call support functions from time-to-time as needed.
You will participate in your teams continuous planning process, recommending projects and tasks that improve developer experience, efficiency and reliability. You will become an expert in the enterprise toolset that your team uses and supports and help other engineers become experts themselves. You will measure the signals that identify the effectiveness of your team’s efforts and report on them. You will work with other teams to get agreement on standards and practices for the areas you support. You will participate in and help lead your team’s scrum process and workflow, helping the scrum master refine the backlog, write stories, unblock the team and ensure that obligations are met.

• Stay updated with the latest industry trends, tools, and technologies related to SRE, DevOps, and cloud computing, and recommend their adoption to enhance system performance and efficiency.
• Provide status and updates to your team leadership
• Mentor and guide junior team members, sharing knowledge and expertise to foster a culture of learning and continuous improvement.
• Review product roadmaps and guide intake acceptance for a set of production systems
• Troubleshoot complex issues related to infrastructure, applications, and network performance and provide timely resolutions.
• Develop and implement DevOps practices across digital
• Facilitate and participate in Engineering Communities of Practice
• Actively monitor key metrics, reports on trends, and make improvement recommendations
• Contribute to engineering automation, management or development of pre-prod and production systems
• Conduct research to aid in product development and tools selection
• Main contributor for your team’s roadmaps and reliability strategy

Qualifications:

• Ability to teach and coach other Engineers
• Deep experience with AWS
• Eight+ years of engineering experience
• Five+ years experience working in SRE and DevOps roles, designing and implementing scalable and reliable infrastructure solutions for retail ecommerce platforms preferred.
• Completed Bachelor’s degree or diploma (or equivalent experience) in Computer Science, Software Engineering or Software Architecture preferred; candidates with substantial and relevant industry experience are also eligible
• Advanced understanding of web technologies (HTTP, SSL, Headers, Cookies, TCP, Caching)
• Proficiency in at least one programming language (e.g., Python, Go, Java) and experience with scripting and automation.
• Five+ years experience with CI/CD tools, GitLab preferred
• Experience developing solutions for retail or eCommerce businesses or other relevant domains such as manufacturing & logistics, supply chain, or corporate shared services
• Ability to learn, understand, and work quickly with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space

must haves

• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Foster connection by putting people first and building trusting relationships.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Communicate with honesty and kindness and create the space for others to do the same.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Compensation and Benefits Package
For Washington Applicants: lululemon’s compensation offerings are rooted in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position in Washington is from $132,300 - $173,500 USD annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our competitive Total Rewards offering, permanent employees in this position may be eligible for our competitive annual bonus offering, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. In addition to our competitive Total Rewards offering, we also have personal and professional development offerings. Our offerings recognize our teams for their performance and support whole person development, including support for employees on how to grow their career:

• Extended health and dental benefits, and mental health plans
• Generous employee discount
• Parenthood top-up
• Paid time off
• Fitness & yoga classes
• Savings and retirement plan matching
• People networks, mentorship programs, and leadership series (to name a few)
• Extensive catalog of development course offerings

Note: Availability of the incentive programs, benefits, and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.