Shipping/Receiving Clerk C Shift

Why Work for Saddle Creek?
Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.
Benefits

• Company paid life insurance and short term disability
• Benefits package including medical, dental, vision and medical reimbursement
• Tuition reimbursement
• HSA with annual employer contribution
• Vacation immediately upon hire
• Weekly pay with skill pay and shift differentials
• 8 holidays per calendar year
• Personal time after 90 days
• EAP and identity theft protection
• Medical employee-only premium as low as $3.37/week, $15/month with wellness discounts
• Weekly 401(k) match

Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.
Schedule
C shift: Friday-Monday 7:30 am-6pm, Wednesday & Thursday 4pm-9pm
To deliver superior customer service at all times in all situations. Responsible for providing customers with high quality, professional customer service and act as an extension of the customer within Saddle Creek Corporation. To check in all carriers for appointments and ensure quality and accuracy of process. Establish and maintain effective working relationships with associates, other agencies, customers and the public. Must have a working knowledge of Business English, spelling and arithmetic, and office practices and procedures. Ability to: type accurately, make accurate arithmetic computations, prepare and maintain complex records and reports, follow written and verbal instructions and communicate effectively verbally and in writing.

• Communicates with the customer verbally and in writing with a professional and positive attitude.
• Maintain orderly desk area with information available to all associates and customers as needed.
• Assists customers on all issues, acts as a liaison between the customer and Saddle Creek personnel, answers questions, offers solutions, and researches issues in a timely and positive manner.
• Organization of files, to ensure the proper information and documentation is available to the customer in a timely and efficient manner.
• Update outbound schedule and dispatch at scheduled times each day.
• Make or change appointments for customers as required.
• Check in and out all carriers in accurate and timely manner.
• Assist in answering the phones and making appointments as needed.
• Additional duties as assigned by Supervisor or Management
• Print outbound BOLs and make available for drivers to pick up.
• Accurate input and verification of BOLs on a timely basis.
• Generating and retention of any required reporting for the customer and Saddle Creek.

Skills Abilities And Experience

• Must be willing to submit to drug screen and background check
• Must pass pre-employment test if applicable
• Must be able to stand for periods of up to 12 hours a day
• Computer/WMS experience preferred
• RF experience preferred
• Minimum of 6 months experience in a customer service role
• Knowledge of Microsoft Word, Excel & Power Point
• Suggest ideas to improve daily processes (LEAN)
• Completion of High School Diploma and/or GED

Saddle Creek is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here. View the Pay Transparency Nondiscrimination Provision here. View the E-Verify Posting here.
Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to [email protected] and let us know your contact information and the nature of your request.