Servicer Relationship & Performance Management Business Lead (Account Manager) (Remote)

Position Overview:

Are you someone that has a broad knowledge of the mortgage servicing business from performing loans to default loan management? We are looking for someone who has strong leadership skills that will assist clients to meet the performance goals of Freddie Mac!

Our Impact:

Through our portfolio management activities, we have to ability to ensure that servicers are compliant with our guide and taking actions that will minimize credit losses to Freddie Mac.

• Monitor servicing portfolio for risks to FRE
• Manage execution and implementation of FRE polices
• Coordinate and monitor remediation/actions plans
• Oversight of Servicing portfolio to ensure servicer meet performance goals
• Advocate for policies changes on behalf of servicers
• Analyze servicer data and create performance action plans

Your Impact:

As a servicing account manager, you will be responsible for servicer's portfolio performance and related activities while creating and maintaining positive relationships at all levels of the organization.

• Maintain a positive and constructive working relationship with assigned servicers
• Facilitate internal meetings between FRE and servicers
• Lead strategic engagements with executive servicing teams

Qualifications:

• Bachelor’s degree Preferred
• Knowledge of servicing systems and related technologies
• 8-10 Years’ experience in mortgage servicing with at least 2 of these in a leadership role
• Must have strong communications and presentation skills
• Must be proficient in commonly used software packages such as Excel, Word, and Powerpoint.
• Demonstrated ability to interact with executives and all levels of management

Keys to Success in this Role:

• Broad knowledge of secondary marketing
• Ability to build and maintain strong partnerships
• Flexible and adaptable to changing priorities
• Strong leadership skills

Current Freddie Mac employees please apply through the internal career site.

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others.

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full time

FLSA Status:Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $108,000 - $162,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.