Service Delivery Manager Jobs

About HCLTech:

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for you, visit hcltech.com.

Role: Service Delivery Manager

Location: Redmond, WA - onsite

JD :

Responsibilities:

As a manager, the responsible Individual would set priorities for the team, drive metrics and be responsible for results. You would also be responsible to mentor, develop and supervise employees in a manufacturing environment. Long term plan would be to formalize operating policies and procedures, establish strategic plans to ensure targets and schedules are met with established quality and target cost objectives. You would also be responsible for safety of personnel, company assets, and the customer environment.

Qualifications:

• Bachelor’s Degree in an engineering discipline. Preferably EE or Mechanical with 10+ years’ experience in managing technicians and engineers in a semiconductor manufacturing or engineering field

• Willing to work onsite in Redmond, WA

• Prior experience managing both onsite and remote teams

• Experience working with / managing teams that have worked with lithography, Wets & Deps, Materials Eng, inspection and metrology and test equipment would be an added advantage

• Analytical skills, including structured problem solving • Sense of ownership including understanding sense of urgency

• Building formal teams and task teams.

• Good Communication skills

• Fluency with Office Tools - Excel, PowerPoint and Word