Service Center Supervisor Of Medical Equipment

About Rotech
Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com
Overview and Responsibilities
Summary
We are seeking a dedicated Service Center Supervisor to join our Transfill Division management team. In this position you will be responsible for filling high-pressure oxygen tanks, operating relevant equipment and the repair of medical equipment. You will be responsible for day-to-day management of company operations.
Essential Duties and Responsibilities

• Monitors and controls the company assets
• Interviews and hires staff as needed and approved by senior management
• Maintains and updates all manuals necessary for company operations and establishes process to evaluate company's compliance with applicable policies and procedures
• Develops a Transfill repair team to include techs, drivers and repair techs
• Evaluates employees annually; establishes goals for upcoming year
• Maintains ongoing liaison with staff, senior management and corporate staff as required
• Conducts training for appropriate staff members on equipment used in transfilling, products, telephone techniques, third-party payer procedures or other relevant topics as necessary or desirable to improve service
• Monitors operational expenses to comply with established percentage to revenue limits
• Initiates appropriate actions on reports and recommendations provided by authorized inspection agencies
• Takes appropriate action to ensure compliance with applicable Federal, State and Local laws and regulations including FDA, DOT, OSHA, Federal Motor Carrier Safety Administration (FMCSA), BOP and DOH
• Participates in regional and local meetings as requested
• Performs other duties as assigned

Supervisory Responsibilities

• Supervise Transfill Techs & Drivers, Repair Techs and any other location specific operations staff

Qualifications
Employment is contingent on

• Drug screen (when applicable for the position)
• Valid driver's license in state of residence with a clean driving record (when applicable for the position)
• Background investigation (company-wide)

Education and/or Experience

• Valid CDL with Haz Mat and Air Brake endorsements issued by the state of employment, or the ability to procure one
• Bachelor's Degree in Business or related or equivalent experience in HME, Home Health Industry or Business
• Experience with Durable Medical Equipment
• Previous Medical Gases Manufacturing experience and familiarity with Current Good Manufacturing Processes
• Three years' experience in Home Health Industry

Skills, Knowledge and Abilities

• Helpful, knowledgeable and polite while maintaining a positive attitude
• Maintain confidentiality and practice discretion and caution when handling sensitive information
• Knowledge in applicable government regulations (e.g. FDA, DOT, OSHA)
• Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
• Work independently and as part of a team
• Interpret a variety of instructions in a variety of communication mediums
• Self-motivation, organized, time-management and deductive problem solving skills
• Effectively communicate in English; both oral and written, with location employees and company employees to ensure questions and concerns are processed in a timely manner
• Multi-task along with attention to detail

Physical Demands

• Ability to bend and lift in excess of 50 pounds; tanks
• Requires close vision to small print on computer and or paperwork
• Light lifting may be required occasionally to stock inventory or office supplies
• Requires sitting, walking, standing, talking or listening

Machines, Equipment and Technical Abilities

• Durable medical equipment
• Office equipment; fax machine, copier, printer, phone and computer
• Email transmission and communication
• Microsoft applications including but not limited to Word, Excel, etc.
• Internet navigation and research

Work Environment

• Office and Warehouse environment

Rotech Information
Benefits

• Life Insurance and Disability
• Mileage reimbursement (when applicable for the position)
• Telephone reimbursement (when applicable for the position)
• Bonus and Incentive Opportunities
• 401k
• Medical, Dental and Vision
• Generous Paid Time Off and Paid Holidays

Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account . We appreciate your interest in Rotech Healthcare Inc.
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.