Service Cashier/Receptionist Jobs

Pat Milliken Ford is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks. If you are looking for an opportunity with excellent career growth while working for a company that is dedicated to their employees then join our team and help us grow to the next level! . Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 25 years in a row. We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
What We’re Looking For:
As a Pat Milliken Ford Service Cashier, you will be the first point of contact for customers visiting the dealership and will set the tone for providing the ultimate customer experience at Pat Milliken Ford. Working as part of a team, you will be responsible for handling busy call volume, answering customer questions and setting appointments as necessary.
What We Offer:

• 401(K)
• Dental
• Promote from within culture!
• PTO
• Collaborative, family environment
• Dedicated leadership team
• Competitive and motivating environment
• BCBS for employee and eligible family members (PPO or HMO)
• Vision
• Weekends Off
• Superior industry pay

Responsibilities:

• Scanning paperwork
• Answer incoming service calls
• Process payments for our Service Department
• Assist in order processing, research, follow-up, and forecasting
• Assist the fast-paced service team
• Responsible for ensuring a smooth transition of all service functions
• Act as a liaison between Service Managers and Service people
• Greet customers as they enter the dealership

Specific Skills required:

• Excellent opportunity to move into other roles at the dealership
• High motivation to work in automotive
• Superior customer service attitude - prior experience in a fast-paced service industry ideal
• Ability to work within a team, maintaining focus and attention to detail at all times
• Positive energy to greet customers, quickly identify their needs and communicate with the salespeople