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Company | Performance Columbus Family of Dealerships |
Address | Columbus, OH, United States |
Employment type | FULL_TIME |
Salary | |
Category | Motor Vehicle Manufacturing |
Expires | 2023-07-03 |
Posted at | 11 months ago |
As Performance Columbus continues to grow, so does the need for Service BDC Agents!
If you’re ready for a new and exciting change in your career, take the first step and reach out today!
What you’ll do as the Service BDC Agent
- Associate recognition occurs daily through In-Store programs along with our monthly “Feed the Machine” incentive program. This along with TOP Performer opportunities in our Drive for Success programs provide a financial benefit as well as a personal enjoyment for the associates and their families.
- Dental / Vision Plan
- Company Match Retirement
- Short / Long Term Disability
- HSA / FSA Health Plan
- TOP Level Compensation
- Paid Time Off
- Employee Purchase program
- Life Insurance
- Team
- Passion
- Community
If you’re ready for a new and exciting change in your career, take the first step and reach out today!
What you’ll do as the Service BDC Agent
- Ensure timely and accurate documentation of customer records based on interactions
- Schedule all necessary appointments to properly address customers’ primary concern
- Answer all calls from current and prospective clients promptly and provide exceptional customer service
- Drive repeat and referral business through the establishment and maintenance of positive relationships with customers
- Ensure all customers are comfortable and informed through effective communication
- Strong customer service skills including problem solving, listening, and communication (written and verbal)
- Highly precise worker, who remains cautious while respecting authority
- Previous inbound / outbound customer service, call center, or sales experience (preferred)
- Valid driver’s license without restrictions
- Casual, uninhibited, and persuasive extrovert with a tendency for informality
- High school diploma or equivalent
- Congenial and cooperative with an efficient, precise work ethic
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