Bdc Representative Jobs

About Us
Here at TIm Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest growing Chevy dealership! We are a family-owned single-point store that has been in business over 90 years. We know our employees are what makes the difference at Tim Lally Chevrolet!
Benefits

• Dental Plan
• Holiday Pay
• Paid Vacation
• Vision Plan
• Medical Plan
• Promote from within
• 401(K) Plan
• In House Training

Responsibilities

• Follow up with leads that are not ready to make an appointment or no-show.
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
• Answer customer calls and establish follows-up with sales or service appointments.
• Utilize CRM tracking system and other programs daily.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.

Qualifications

• Positive and hardworking personality
• Excellent teammate with collaborative attitude and eagerness to improve
• Valid driver’s license
• Prompt and courteous demeanor
• At least one previous role based in customer service experience
• Strong computer skills

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.