Service Appointment Scheduler Jobs

Spitzer Honda in Euclid is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. The Service Appointment Scheduler will perform various duties including making appointments for clients, handling desk calls, correspondences and attending to customers.

While you take care of our customers, we will take care of you!

FULL-TIME BENEFITS:

• Medical/Dental/Vision
• 401K with a 5% Employer Match
• Generous Paid Time Off
• Paid Uniforms and Name Badges
• Voluntary Benefits, such as Life Insurance, and ST/LT Disability
• Employee Assistance Program
• Company Paid Life Insurance
• HSA with Employer Contribution
• Flexible Work Schedule

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Inform customers of special programs/incentives
• Calling and confirming service appointments
• Route calls to relevant department or personnel
• Schedule appointments in accordance with the timing needs of callers and staff availability
• Performs other related duties as assigned
• Making follow up phone calls to service customers
• Greet customers entering the reception cordially and guide them to the relevant location depending on the purpose of their visit
• Answer phone calls and respond to caller inquiries regarding appointments or general information
• Scanning and filing documents